This is the worst place to go, now I'm not sure about this Milwaukee location, but the idiot named Jeff in Madison, is a complete moron, who broke the pins on the back of my hard drive, then made me drive to best buy and look for parts, guy was a incompetent POS, while hes doing this in a bedroom that's 2X2 feet, I seen bigger bathrooms, and here this idiot is acting like he knows what he's doing, a big pathetic joke, and any good reviews are just his buddies talking crap that don't know the difference between a computer and a broken door knob. Then after breaking my computer and making it worse he thought he was entitled to being paid after I leave with a computer worse than I brought. Run from this idiot named Jeff, He does this out of his mommy and daddies little crappy house on Myrtle St. in Madison. All I can say is go anywhere else! Don't say I told ya so!