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General Info
In business since 1932, Rubin's Furniture operates as a multi-location store. From one of its outlets located in Madison, Wis., the firm offers a selection of furnishings. It provides products under categories, including accessories, office and lighting as well as dining, living and bedroom selections. The company's product offering includes clocks, dressers, bars, cabinets, lamps and sectionals. Rubin's Furniture is capable of providing products of manufacturers, such as American Leather, Dynamic Rugs, Night & Day and Thor's Elegance.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon:
Tue - Thu:
Fri:
Sat:
Sun:
Brands
American Drew, Beauty Rest, Deepsleep, Hammary, Hammary Furniture, La-Z-Boy, Natuzzi, tempur-pedic
Payment method
master card, visa
Location
Rubin Bldg
Neighborhood
Downtown Madison
Other Email

Categories
Furniture Stores, Beds & Bedroom Sets, Home Office Furniture, Interior Designers & Decorators, Mattresses, Office Furniture & Equipment
Other Information

Specialties: Interior

Reviews

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Tawhee

09/14/2011

Provided by Citysearch
Overall
Poor Customer Service

The sales rep, Diane, was arrogant and non-communicative with us. We have always considered this a good quality store until we purchased our bed from them. It never came. Diane didn't call us to explain what was going on and each week I called her. She lied and said it was on a truck and would be here next week. Once she rudely claimed she never agreed to call us with an update. After 3 months of little to no communication from Diane, we asked to speak to the manager. She was rude and condescending. Rather than try to ""make it right"" or accept responsibility and work out a solution she sniffed it wasn't her fault. We asked for a refund of our money which the company held for 3 months. She agreed to send us a check in the future.. with no interest. It isn't here yet. The promise to send it was two and a half weeks ago. No bed, no money, and attitude from the staff. I won't be shopping here again. I have never been treated this poorly from any store I have purchased from. I will never buy from Rubin's again.