I got my nails done here a few days ago. I wasn’t happy when I left, they were shutting the lights off and obviously it was time to close. One of my nails broke the next day so I came in today to get them fixed. One person said hello to me and asked what I needed, I said I needed a nail fixed and I wasn’t happy with the polish. The polish was horrible, missed half my nails and it was coming off. Finally after standing there looking (and feeling) like a fool after about three minutes with chairs open all over. The guy that I think owns the place looked at me and said sit down. The guy that did my nails said come here, I sat down and he looked at my broken nail, and went and got the same color I had on. I told him again I wanted to repolish they look awful. He began to do my nails and my buffing, he cut my finger and I started to bleed. No I’m sorry or oops! Some woman came over, said something in there language, he got up and left and she sat down. Here’s where the fun really starts! Never said one word to me.. handed me the colors to chose from and began talking to her possible husband? In there language, again... she grabbed my hand(s) pushed them under the light, still with not one word to me. I left after she told me to wash my hands. I’m not happy with my nails, again. I was so uncomfortable there it was crazy! This woman had such a foul look on her face... obviously very, VERY unhappy... I went to my car, took me a second to get ready to leave, looked up, she was staring at me through the window and mouthed WOW to me. I spend a good amount of money on my nails, work very hard for my money. I take my very little “me time” very serious. It’s rare. I will never spend another minute nor another dime in this place. Long story short... Very rude people all around. Don’t give them your business...
5713 Monona DrMadison, WI 53716
From Business: The Ultimate Veritas Spa Salon formerly known as The Ultimate Spa Salon announces its grand opening. After 35 years of being in business salon owner Debi Offerdah…
Absolutely the WORST service I have EVER seen/hadTrust me, I have been all over the country and seen a great deal of incompetence and ignorance but this place takes the GRAND PRIZE GOLD TROPHY for the WORST in every aspectLets start with, we, 2 of us, ask for pedisOnly 1 of us is serviced while the other sits directly next to her with a towel draped across the foot pad only to be told 30 mins later they didn't realize she was waiting for one.. ? (really now? then explain why the towel was put out on her foot pad?}Moving on.. 1st. the gal doesn't listen to a word she was being told as far as the service that was desired.. only to be told her feet stunk.. are you serious? She had on flip flop sandals which she put on maybe an hour before arriving immediately after stepping out of the shower.. still, who says such a thing? She was rough and deliberately careless pushing the cuticles and trimming to the point of drawing blood.. her "massage" was just as brutal leaving large red marks all up and down her calves and along her feet ( especially in the heel area) She was asked to stop not even 1/4 of the way through and was transferred to another lady to simply apply acrylic and skip the pedi/paint.. upon expressing her disapproval, the woman became furious, yelling for her to get out, leave the salon as though her disapproval had been a lightening strike sent straight from God himself.. upon doing exactly as told, we were verbally attacked and physically advanced upon.. there had been 3 employees this entire time until the CRAZY came out and then all of a sudden there were atleast 10 of them and not a single one had a problem cursing like sailors in CLEAR ENGLISHThis can not even be articulated in any sense to express the sheer horror of this experienceFOR THE LOVE OF GOD,, DO NOT GO TO THIS PLACE.. EVER
The gentleman that gave me my pedi today did a very good job. He was very nice and polite. Right away he took my coat and hung it up for me. He said please and thank you, carried my purse and shoes over to the drying station. He seemed to truly care that I was happy with my pedi and my experience at Chic Nails. I will definitely be returning to Chic Nails for my next pedi, and with the same gentleman!!
This is an excellent nail salon! The quality of the manicures and pedicures far exceeds the competition, but the prices are incredibly reasonable.I love this place!
This was the worst haircut I have Ever had! The woman completely butchered my hair. I had been growing my hair out for a couple of years and didn't want to go any shorter than my clavicle. I just wanted a nice style and maybe a 1inch trim. What I was left with was at least 5 inches shorter and there is a random chunk in the back that is a good 2 inches shorter than the rest of it. It's completely uneven and looks like I was attacked by a weed wacker. When I complained the owner gave me a gift card. I didn't want to get another hair service there, but I figured I could use it to get my nails done. I figured since I had a $40 gift card I should be able to get acrylics. When I went to book the appointment I found out that acrylics there are around $80! I talked to the owner again and asked to just have my money refunded since they didn't have any other services that I could afford or would want and she refused. I've never had such a horrible experience.
Loved my experience! I felt so pampered with great professional service. My sister and I each had a mani-pedi and were very pleased. Thank you for a relaxing experience. We will definitely be back.
Julia Grace Salon is such a unique and relaxing atmosphere. The stylists are friendly and helpful. My favorite is the Keune color line they use, my scalp never gets rotated by it and my hair feels better after getting it colored.
The staff is very professional with so much talent. The atmosphere is amazing. It has exposed beams with an urban loft feel. They give you a Julia Grace signature drink. Love,love this salon. I would refer Julia Grace to everyone I know.
The employees where so rude! The worst experience I ever had getting my nails done before. Also I noticed the employees turning away people of color saying they did not have time to do there nails but five minutes later three white women came in no appointments and they where happy to help them. That didn't sit well with me at all I left feeling bad will never go back there.
Best place. clean environment, affordable Price. good design and quality. I bring a difficult design for them...they finished perfectly...I love to go...I can't stop staring at my nails!