We stay here while in town on business and we love it.. the staff is amazing especially Nichole she will make you fill like you are at home. The general manager Tyler is exceptional at his job and will always do all he can to make your stay easy while you are away from home.. the rooms are nice and comfy like little studio apartments with full kitchens so that you can cook instead of eating out every night. All and all we would never stay anywhere but here while in town on business.. thanks to all of the staff who make our life a little easier while away from home.
Absolutely horrible experience all around, The racist black woman who works at the front desk is rude and has NO customer service experience! Me and my wife and two young kids needed to stay somewhere for almost a month while our house was being finished. Now i am a caucasion male, and my wife is african american. The woman literally in these exact words asked my wife( Why you even wit that white boy, you couldn't find a brother)? So my wife complained the next day to her manager, then for two days we were treated like criminal outcasts or something to that affect! So we packed up our stuff and got the heck out of there. Not to mention our car was broken into and vandalized during the 8 days we were there! The so called free high speed wifi, hahahahahahahaha yea it works alright, when you stand in the office! Good luck trying to get a signal in your room! The blankets smelled like taco grease and the bathroom had long blond hair all over the sink and shower! Stay away from this place!!
This hotel converted to the Comfort Inn of Madison - Downtown on 11/1/14 after completing a full renovation.
good food c l e a n
Fabulous food, terrific view great service! Thank you!
Very nice stay. Although the hotel is older, it is very clean and comfortable. The beds are very comfy and nice, and the plank wood flooring in the room is clean and modern. The breakfast is amazing. I don't remember the last time I had a free full hot breakfast as nice as this. I will be back
Great location to the Kohl Center, very nice rooms. 2/27/14
An okay stay for the price. Easy on/off the Interstate. Room was clean, beds were comfortable. The morning breakfast buffet wasn't the best, but I'm picky. The staff at the front desk very VERY friendly, professional and helpful. I would definitely stay here again.
We pull in late from out of state, and go to park in a spot but was handicap so we backed out of spot and parked by building, that's when the manager of the hotel refused to rent us a room, and he said he didn't like what he seen,,,,, which was a honest mistake, he talked to my wife disrespectful lyrics, and the guy was out of line and is lucky he didn't have a disgruntled customer service setting him straight, Lord knows I wanna go back to confront him himcustomer
Nice place, nice beds, clean, comfortable. Just a little dark in the room from their energy saving bulbs