Terrible service. Server said this was her first Friday night. I think this may have been her first time serving. Did not bring out all of the meals at the same time. Needed to be reminded that a whole meal was missing and what the meal was. Last meal served almost 14 min. after all others. That missing meal was the meal for the birthday celebrant. Loaded potatoes only had butter and s. cream. She said that was the way loaded potatoes came, but did admit that the chives were missing. Later came back with chives, bacon and cheese. She told us bacon and cheese not a part of loaded potatoes. Soup bowl in aisle was dropped, soup splashed on two of party. They were not even offered anything to dry selves up. Two had to sit in the aisle, which was on the route to bathroom. They said there was no other place we could sit. Had reservations. Poor serve, food was good but obviously could not overcome service. Not a nice birthday place.
My husband just happened upon this bar in the middle of the afternoon as we were walking on State Street. Went in to order lunch and a brew, very friendly staff, nice condiment bar and great food! Nice surprise!
Would like to give a 'Thank You' to the Red Robin staff in Madison location by East Towne Mall. We spent almost 3 hours catching up with relatives and never felt rushed to leave. They weren't all that busy or we would have left without being asked. It was a relaxing time and we enjoyed very good food and service. THANKS!!!
They have the best burgers! Great service! we order from them at least twice a month. great restaurant.
The food is amazing!! Best, freshest ahi tuna around. The food is unique, creative and it priced great for the level of quality. Very consistent
I stopped at The Badger Tavern with a girlfriend to see what it was like since Tony Franks. The lights were incredibly bright for a bar, especially on a Friday night. The atmosphere stuffy, and purely because of the staff. Not ONE of them smiled the entire 2 hours we were there. We were served a beer at the bar fairly promptly when we got there but then we looked over time and time again after given a menu. It took probably an hour for me to order food. Once getting the food it was great, but again it took forever for someone to inquire if we needed anything long after we were finished. Over all I think the place has a lot of potential to be the warm, welcoming place it once was, but never ever will be if the employees do not smile or acknowledge the patrons outside of asking what they want to drink.
WOW! Perfect place for date night with the wife. Food is delicious. Gourmet without being weird or pretentious.
Didn't know if I would like it, but was very good. Had a chicken and rice dish with veggies. The 'bread' is very different but good -- kind of like a spongy pancake. A little pricy for portion size, but still will go back because the food is good.
Because we knew several members of the bartending and wait staff, we came to the bar about once a week for either food, drinks, or both, and decided to join the "Single Barrel Club," which entailed purchasing an in-house bottle of Jack Daniels single barrel for about $175, clearly a significant markup of the retail price around $46. What a mistake. This being a pretty significant purchase to make for just a bottle of liquor, we made sure to have the bartender go over the details of the "perks" of joining the bottle club; both the bartender making the sale and one of our close friends on the wait staff repeated the same deals: along with and the bottle, a signature shirt and a few incidentals, the buyer would get 20% of all food, no cover for events, and would be able to skip to the front of the line. These were the points that were repeated to us by MULTIPLE employees, leading us to believe it was worth it to make the purchase.The first couple times we enjoyed the benefits of the bottle without incident. After giving the bouncer the bottle number, we were allowed to skip the line. A week later was a much different story; we went to the bar several hours after the televised Badger game to find a moderate line, and upon giving the bouncer the bottle number were told politely that we wouldn't be able to skip the line, "Not tonight." While the bouncer was very polite and apologetic, Brano Kruger the manager who then came out was INCREDIBLY rude, and told us, "I can guarantee that none of my staff would have told you that you can skip the line, that isn't part of the deal." While we understood the problem that could arise if a misinformed member of staff had incorrectly told us the deal, at least 3 members of our group had heard the details and knew what was promised--a quick text to a friend on the wait staff garnered the response, "what? that's BS, you can definitely skip the line, they even tell us to use that as a selling point." We further knew this was the case because we had been allowed to do on several previous nights. Most upsetting was how incredibly rude Mr. Kruger was to customers who had already spent hundreds of dollars in the establishment that he managed: we ended up walking away with his card and I'm sure his assumption that he wouldn't hear from us again. So, the same week we go in for the Wednesday burger special night, only to have a host of problems confront our 6 person group. The wait staff was perfectly nice, the food was good, the problem came with the bills. Both orders of wings for the table (ordered during happy hour) were charged at full price and not given the happy hour discount, then when we attempted to get the Single Barrel Discount for the food (for only 2 people), we were told that the discount didn't apply on any days with specials. The waitress did her best to resolve the problem but again we had the misfortune of speaking with Mr. Kruger with whom we discussed both instances of the benefits of the "Single Barrel Club," being misrepresented. Again, his incredible rudeness to frequent to customers was the most irritating part of the experience, and no effort was made to comp any food, drinks, or otherwise solve the problem. Clearly the management of this bar is under the impression that customer service is not important.
Great BBQ along with other tasty menus items - excellent choices of tap beers - awesome staff - watch the bull riding & listen to live music -- all in a Country Western setting!!