Very disappointed in overall service. I made a deposit for a memorial stone 6/2/2014. At that time I was told it would be 6-8 weeks. Well, after calling 8/4/14 to check on the progress, I was told it would be completed at the end of the month (August). However, a MONTH later I received a call from the cemetery saying the memorial was going to be placed 10/1/2014, it wasn't placed until 10/6/2014. At NO time in this ever long process did I receive any communication from Peckmann's, except of course the final bill today. I will not recommend or return here.