What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
302 W Beltline HwyMadison, WI 53713
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From Business: Do you have glass damage? For windshield repair and replacement in the Madison area, turn to Safelite AutoGlass . Those in central Madison or other areas can acce…
414 Commerce DrMadison, WI 53719
From Business: Meineke is your one-stop shop for all of your car care needs. Visit us today or save time by scheduling your appointment online at meineke.com. Contact us for inf…
303 N Lawn AveMadison, WI 53704
From Business: Locally owned and operated, Car-X Tire and Auto is just around the corner. For service you can trust—from parts and labor to quality assurance, your car is in goo…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Update: The employee that was very unprofessional is Scott Garske, who is indeed the new owner of the business.Not impressed with my experience at this business in the least. I have a slow leaking bead seal on one of my tires, and I took it in to get diagnosed and have it repaired. The last time my boyfriend and I went in to this auto shop to get the same service done to another tire, it cost $10. This time I went in by myself and was quoted $25, so I questioned that because I wasn't sure if it was the same service, or if he was doing something else in addition to fixing the bad bead seal. The moment I questioned this, he (Scott) turned to his employee and told him to pull my car out, and said that they weren't doing it. I tried to talk to the other employee, and I said that I was fine with paying the $25 fee, I just wanted to clarify specifically what services were going to be done. The employee told me that Scott was the boss, and that what he says goes. I could tell that the other employee felt bad, and I understand that he felt like he was in a corner. He wanted to help, but couldn't. It's unfortunate because he seemed like a nice guy, and I feel bad that he has to have a boss like that. To my understanding, this business is under new ownership since the last owner (Kathy) passed away. This auto shop used to be incredible under the previous ownership.. not so much anymore. I can only rate Scott's professionalism, as I wasnt able to have the service done, so I can't accurately rate his expertise or promptness. As for the other employee, I would rate a 5/5 for professionalism, as he tried to talk to Scott, and relay to him that I did still want the service done, he did the best he could do given the situation, and apologized to me. Since leaving the shop, I have contacted 2 other tire/auto shops and they quoted me at $15-$20, so maybe it's not such a bad thing that I got turned away! Unprofessional and pricey! I'd definitely recommend shopping around before paying heighteded costs for any service rendered here.
The gentlemen at Terry's Car Care took care of me when I had a tire inflation issue after work. They were polite, personable and professional. They helped me out and corrected a problem created by another tire repair place...and did not charge me. I will definitely be going back to them in the future.
Brought my car in for a head gasket and they forgot to replace a timing gear bolt. 2 miles down the road the timing slipped and the valves slammed into the pistons causing the engine to be destroyed. Adam would not make good and wanted to charge me another 3k for there mistake saying the new head gasket and parts had to be "broken in first" by driving slow. This is not true at all and I ended up losing a good car. I caution anyone going here as if they mess something up they won't stand behind there work!
An honest auto body shop that does quality work. Sparkle repaired the front fender of my car at what is a reasonable price. Also, the people there are pleasant to deal with and transparent about what they doing with the repairs to your car.
When Dave's Auto Service does work, it seems to be right the first time. It is done when promised, in a timely fashion. He also has a complete shop. He doesn't need to farm out to other people because he seems to have the equipment and personnel to do everything in house.
Dave's Auto Service has worked on a couple of my cars. They are older cars that we am trying to keep going. He has been fair about pricing and is also good about recommending whether it is worth investing the level of service into a car because of its age. I feel he has been fair about not charging us for every little thing that comes along.
I feel really lucky that we found his shop and not somebody else's! It could have been a nightmare and there was no way we could postpone a graduation! We had an enjoyable experience with him. He got us on the road and on our way to our vacation! We'd definitely use his shop again.
I want to thank you again for all your help. May you have continued success in your business.
Very pleased to have our automotive needs taken care of by Mr. Henry.
If I need something fixed on either of my Jeeps, Dave puts me on a maintenance plan so that I can plan for the work that needs to be done. He also tells me if something needs to be done immediately.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.