Chose Enterprise the first time upon recommendation of a neighbor. I was not disappointed. I dealt with Hillary in the Madison TN office and I am completely happy with my experience, I was left with only a Ford which I can't stand but the trip was total success and we had plenty of room for baggage and passengers both. pick up and return was smooth and easy and this was simply a completely enjoyable process even though our reason for needing the rental wasn't. 5 stars all around. They worked hard to ensure you are happy and I liked that and the million dollar smiles.