Brought our car from here end July, two days later we were in a "loaner." Got our car back, two days more later, we were in another "loaner." I caught the owner and his son both in lies when dealing with the actual facts of our car purchase. Instead of them just saying "Hey we made a mistake, they chose to keep lying and covering up." It is such a long story and unnecessary. They have a refer ppl get 1/2 off your car payment type deal. I knew two ppl who were looking for cars when we got ours, but they treated us with such dishonesty and a very bad lack of professional integrity that I would not refer anyone to them for any reason( Not even to get a 1/2 of a car payment paid). I filed a complaint with BBB but was unable to seek assistance something having to do with the warranty by the FIRST purchaser, but I want ppl to know if you are looking for honest, do not look here. My car is in need of repairs to the heating/ac system. They refuse to fix it and told me to just "deal with it." Do not purchase from them or their Lynchburg office. We have the car now and we will pay for the car, but they will never get our business again. That is for sure.
I purchased a 2000 Honda Prelude SH from Zac's Auto Sales in March of 2014. The purchase of the vehicle went smoothly and also the trade in of my 2001 Chevrolet Cavalier. Not but a few weeks after having the car it started giving me so many problems. I was told after I had made my down payment that they were going to have the car looked over by their mechanic. When I got it back it did ok for maybe a week before the over heating problems started. I had it put in the shop and looked over only to have my mechanic tell me that the oil in the car had not been changed in a very long time, as it was sludge. Now, an oil change was one of the things I was told that their mechanic was going to do to the car. Wrong. So, after getting the car back this time, it ran fine for maybe another week and the over heating started again. So to shorten this a bit, the head gasket has been replaced, a new radiator has been put in, a new thermostat. And now I'm being told by my mechanic that the water pump now needs replacing and that the previous owner did not keep up any type of maintenance on it. Even though I was told the car was in great shape and that nothing is wrong with it. I tried to believe him since I am not very car savvy being female. So I tried to trust that the owner was not selling me junk. I was so wrong. I now have a car that I'm still paying for but cannot drive until we fix the over heating problem. There is no way that they didnt know this car had problems. No way. I would never buy another car from this place ever again.