I went to Burger King today and my order was taken by cashier Tresa who was exceptionally friendly but as I was sitting in the dining room I overheard a manager chastising Tresa in front of customers. This was the poorest display of management I have ever seen. The cashier did apologize to the customer and showed great integrity and control. The customer was understandably upset and left complaining about the manager's tactics. I did not get the manager's name but she had some long dreads (I think) in her hair. She is not very nice and should not be managing anyone but herself.
This store is terrible! Food is always cold or old. Always have to ask for fresh food when you order something. Never open on time. I usually get to drive through at 6:05am and they are NEVER open. To me have the best breakfast but never able to get any cause they take their sweet time in opening up.
This is the worse service ever we been here 30 mins n still havnet gotten our food ! Not enough workers either one working food area one taking order thur drive thur n one taking inside orders n then the lady that took our order wasn't any where to be found after wards ! Worse service ever !
I feel the need to share my experience at the Madison Ga. Burger King on tue. 2/17/15. I got told my money wasn't real because it didn't have the shadow fives inside I explained to the lady it was a old bill she threatened to call the police n refused to accept my money . So I wrnt to the bank down the street from there( the bank of Madison) which verified the money was indeed real! So I went back to speak with s manager and the person I had spoke with at the drive thru window was the manager stupid woman needless to say I filed a complaint with corporate and the police. See how she likes the unemployment line and there fake money lol
order double quarter and double cheese burger and fray the bread was stail got no frys with my order on another visit I up served the white manger cussing out a 17year old boy in front of customers in the back further more if your white don't apply here or go there unless your black or married to black person don't go there I been here17years I wish they bulldoze it down and put a captain d there and when I work here McDonald's didn't give me my last check and gave me a bad reference aftergiveing her to weeks notice
My favorite fast food service person is Jessica at the Taco Bell in Madiso.n, GA. She makes me feel welcomed and taken care of every time! That woman needs a raise. :-). However, I called to tell the mgr how much I appreciated Jessica and, after a few rings, someone picked up the call and immediately put me on hold - no greeting at all, and then I was LEFT on hold. So...A+ to Jessica, food quality & timeliness but gotta give an G to general customer service of this restaurant.