Debbie at DCPI will lie to you and tell you that no payments have been made. You must enforce your contract and send her copies to even get a spreadsheet. We had a payoff amount of $673.00 , the same week we got that payoff amount one of our customers wanted to pay off. We called to find out the customers pay off amount witch was $1609.00. Later that same week they decided to charge us interest that just happen to add up to the gentleman"s payoff. They make up their own rules and decide when they want to charge you and however much they want. They are crooks. Do not under any circumstances use this company. Kris at Mid Atlantic company will take good care of you.
I work for a dealership that tries to do business with them but they are so unprofessional. They make up new rules as they go. They leave our customers on long holds when they try to make payments and its just impossible to even try to work with them. For all the bhph lots I would advise to try other companies before even trying this one. I do not recommend!
My experience with this company has been terrible. They are deceitful, unlawful, and base their company on guidelines that they do not follow. I am not a bhph customer mad because my car was repoed, I am a successful used car dealership that unfortunately conducted business with them because of their "guidelines" that hey refuse to follow. Dealers beware!!!! Before you conduct business with the unprofessional people here that can't even follow their own paperwork or abide by the law, you should call the REAL dealers capital and speak to Eric!! They will take care of you there!
I have been with this bank since it was Security bank. which is about 16 years. I am sorry to say do to there POOR so called customer service I will be moving to another bank. When you call they say where customer care is number 1. This is totally false as I would like to know what part of customer care is when you call and they put you on hold for over 10 minutes. Thess is just the tip of the iceberg as I have had nothing but problems with this bank in the last couple of years. My advice is not to deal with his bank and find another bank!!!!!!!!!!!!
This is a WARNING about people first payee in Macon,Ga. They will take your money! They will not give you statements. Ms. Simmions will lie to you and.tell lies on you. Belive me I would not take the time to write this if it werent true. Today is the third of July 2014 and we have not recieved a simple phone call and shurely not one dollar of my mother social secerity or any of my wifes check. And Ms. Simmions even offered us a selection of houses to rent from her in Macon. We looked at them and they were stankan and filthy. We found a hose with another land lord and she refused to pay the deposit. They will be hearing from Social Security about this. Im so upset at them. Then they think nobody knwa there physicall adress but there wrong. They just wont give it out. They are horrible!!!! Be warned!