Hurricane Harvey: Where to Give and How to Help »
In the wake of a disaster, communities outside the affected area want to know how to help. A variety of reputable organizations ha…
In the wake of a disaster, communities outside the affected area want to know how to help. A variety of reputable organizations ha…
One out of every seven Americans will face a substance addiction. Here are some resources to help you help a loved one, and notice…
The holiday festivities are over, but January doesn't have to be a drag. It's actually the best time to finish projects and organize your life – all while having a little fun.
Visit today, 8/2/16, was horrible. My daughter's appt. was at 3:15p, we arrived at 3:02p. She signs in, we wait. Then a little after 4 o'clock, everyone that has come in after us has been called to the back & she has been overlooked. She goes to the desk & asks. Come to find out, she has been overlooked & placed in the system as a "No Show". Finally, she sees the doctor, once I proceed to leave the office I asked the question, How is she a "No Show", when we have been sitting here since 3:02p?" No one has any answers, the nurse then walks away as if I didn't ask a question. Then I state, I asked a question & you walk away, that is not acceptable. She then tells me "she was in my system as a "No Show" and she did not get a charge for this visit." The staff, from the front desk to the nurses are very unprofessional & this particular nurse is also a liar. Because my daughter was charged a co-pay as well. Dr. Burton is great, but his staff needs customer service training.
I did have some problems with a young girl named Lindsey about 6 weeks ago when I was in the office over a copay, I am uninsured and have to pay a copay every visit (and trust me it is a reasonable copay). I had a balance of 35.00 and of coarse copay for that day but all I had was 20.00 because I am in between jobs at the moment. She told me I had to pay a minimum of 40. Lindsey DID NOT care about my situation and she was just rude as hell. I asked to speak to the office manager a d little miss attitude stomped off. The young black girl signed me in any way and took the 20.00. While waiting I heard Lindsey fussing at the other girl for checking me in. Once I got into a room I asked my nurse if she could get the office manager for me without letting the front girls know and she did as I asked. Mrs. Leslie came and sat down with me and apologized over and over again for her staffs behavior. Leslie was understanding and caring about my situation.
Have been a patient with this practice for six years, have always had great service from all aspects of the office. Dr. Graves is excellent.
My wife Cora D.Ingram has been going to this Dr for years know and im so sick of them,the actually left her in a room after beeing called to the back for her Checkup like an hour she waited now she calls an try to get a pap and more done next week,this lady gets on phone and like always MS ROUNDTREE DONT HAVE OR WILL NOT BE IN THAT WEEK....REALLY do she even have licensee cause she stay on more vac than anything...Wow some ppl.
I had horrible experiences there. I never could get the clerical staff to fax in my meds to the pharmacy and when I complained to the doctor I was told it was "not their job". I was also told that I was "the only one" who ever had a problem with his staff even though my experiences with them were identical to the first two reviewers. Dr. Graves mis-prescribed my blood pressure med and shortly there after I had a stroke. I would not recommend them to my worst enemy.
I absolutely agree with Katie P.. Crappy choice is not even deserving of one star. I wish I could give them a corner star. Not because of the doctors or practitioners; but because of the reception ( with the exception of one. ) and office manager. When I make payments in full; I have to always deal with them claiming I have a balance due. Thank God for me paying with personal checks, and keeping all my receipts for the four years I've been going there. Even though I'm the first caller, I always quickly placed on hold. Sometimes for up to 30 - 45 minutes. They are rude and lack the people skills needed to deal with people on a daily basis. When I first started going there; there was an excellent LP office manager. She had the front office running smoothly, and without all this foolishness that now takes place. The moment she left, everything went to hell. However, they even became worst than anyone could ever imagine. Dealing with them is like living in the land of misery and dread; while dealing with doctors, practitioners and medical assistants, is like heaven on earth. unfortunately. the office manager and her minions/receptionist, make it impossible to give First/Last/Crappy Choice a good review.
Last choice. Never sent my meds to the pharmacy. Never got results from my blood work. Now they won't give me my medical records. I called, emailed and went to the office. No one would help me. I offered to sit and wait and the terribly unprofessional manager said she was calling the police. I'm still sick and they know why but are keeping the information from me. Is that legal??I urge others who have had this experience to file a complaint with the BBB. No one should have to suffer like this.
They double bill you through Medical Center. Once for doctor and again for using their office. That way they get paid more, and your insurance company will chage you double co insurance deductible. My insurance care improvement plus said this is not unusual and demands another co insurance. Try them once and it will be your last.
Physicians and surgeons help to keep people - from infants to the elderly - as healthy as possible. These individuals provide diagnoses and treatments for a wide variety of ailments, and preventative care and early detection for more serious illnesses. Whether you love or hate going to the doctor, the fact is your physician is there to listen to your health concerns, take preventative measures against diseases and advise you on your options for staying in tip-top shape.
In 2013, there were more than 1 million doctors of medicine in the U.S., over 854,000 of which were active. Additionally, in 2012, there were about 18,000 active general surgeons in the country. It's important to know which type of physician or surgeon you need, how to choose the best one, and account for other considerations in order to stay healthy.
Patients can choose from a wide variety of physicians depending on doctor specialty and what problems they are experiencing. Here are a few of the most common types of physicians that you may see in your lifetime:
Your GP is the doctor that you go to for regular checkups, vaccines and to identify health issues. GPs can treat many different illnesses and injuries, from the common cold to a broken arm. If your health requires a second opinion or expert care, the GP will refer you to a specialist who has the skills to focus in on the issue.
Heart attacks and heart disease are some of the most common afflictions seen across the country, making cardiologists important to your long-term health. These physicians specialize in studying and treating the heart and related diseases.
Other than a GP, the dentist is likely the most common physician you'll ever see. These professionals work with the human mouth, ensuring that your teeth and gum health are up to par. Patients typically go to the dentist twice a year.
Dermatologists are focused on skin-related issues and diseases, from skin cancers, to acute acne, eczema, psoriasis, and general cosmetic concerns like aging and scars. Most will also perform annual or semi-annual mole checks to screen for any signs of melanoma, the most serious form of skin cancer.
If you have a number of sinus infections or have had your tonsils taken out, you've likely seen an ENT specialist. ENTs handle ailments related to the ear, nose and throat, often related to taking out tonsils and treating hearing issues.
For many women, their gynecologist and obstetrician are the same person. These professionals work with the female reproductive system to focus on reproductive health, fertility issues, prenatal care, options for new and expectant mothers, neonatal care and childbirth. OB/GYNs can also help in the early detection of breast or cervical cancer.
There are obviously a number of physicians that you can choose from, but how do you know if they're the best choice for you? Here are a few considerations to help you pick a physician:
Look at Your Insurance
Before you get down to the details, you need to verify which doctors are covered by your insurance and whether they are in or out of your carrier's network. Rates may be cheaper if the doc is in network – a doctor can be covered by your insurance but not necessarily in network. Out of network is typically more expensive. Doctors often add and drop plans, so it's important to ensure that your options are compatible with your insurance plan. Doing your homework will help you avoid unexpected expenses.
Check for Board Certification
Your physician should be certified through the American Board of Medical Specialties. Doctors must earn a medical degree from a qualified school, complete three to seven years of residency training, be licensed by a state medical board and pass one or more ABMS exams to be certified.
Examine the Reviews
Reviews of a doctor can reveal a lot about what your experience may be like. People may grade on staff friendliness, availability and effectiveness of treatment. Looking at these evaluations and getting recommendations from family and friends can direct you toward a physician for your needs.
Surgeons can literally hold your life in their hands, and it's important to find the best one that can put you at ease and treat you effectively
You need to feel comfortable with your surgeon. It's important to communicate your concerns and that your surgeon can respond adequately. Surgeons should be willing to go over the details of your procedure and answer any questions that you may have. They must take the time to discuss and address your worries.
If you're going in for surgery, you want someone that knows what they're doing and has a high success rate. Ask how often the surgeon performs this surgery and try to find one that regularly does it. This will give you peace of mind that you're in capable hands.
Your decision on a physician or surgeon can be majorly affected by the insurance plan you have. You may have insurance through employment, your spouse, your parents if you're under 26, or the marketplace if the previous options don't apply to you. It's important to understand how your insurance works to have the full picture of what you'll need to pay for.
Your insurance will have a deductible, which is the amount that you're responsible to pay for covered medical expenses. Some plans have coinsurances, where you must pay a certain percentage of the bill, and insurance will cover the rest. Co-pays state a flat rate for certain services, like paying $20 when you visit your GP or a $100 co-pay for an emergency room visit. Once you reach your out-of-pocket maximum, which will differ if you're an individual or within a family plan, your insurance may pay for 100 percent of covered medical expenses for the rest of the plan year.
If you plan to go to the doctor, need medication or have been recommended for surgery, call your insurance provider or go online to see what your plan covers. You can choose the best doctor for your needs, understand your options and prevent yourself from being blindsided by medical expenses.
Most doctors require a phone call for an appointment, although some may provide online scheduling as well. Be sure to have your insurance card with you when you set an appointment, and to bring it with you to the actual appointment. They need the ID numbers to verify your coverage, and will usually make a copy of the card for their files so you don't have to show it again unless your insurance changes.
When you call, let them know if you're a new patient, as this will require you to complete some paperwork for your first visit. Tell them the reason for your visit, such as your symptoms if you're feeling sick. It's also important to inform them if you have Medicaid and to find out if you need to bring anything to the visit, like current medications or medical records.
From here, the receptionist will likely ask what dates and times work best for you. During your call, it's important to be honest about your symptoms and the reason for your visit. This information will help the doctor treat you and give him or her an idea of what to expect. Your appointment may progress faster as a result, and the doctor can come prepared with a list of options to better care for you.
Doctors see a number of patients in a day, sometimes in 15-minute increments in areas where the physicians are in high demand. This can leave little time for doctors to perform thorough examinations, and they can end up missing certain problem indicators. While some problems, like a cold or flu, can be diagnosed in this time, more complex ailments require attention, which takes up time. Reviews can illuminate which doctors actively spend the necessary time with their patients and which ones are pressed against the clock to meet demand.
Surgery has some more dire risks attached to it, so be sure to talk to your surgeon about the potential issues that can come up as a result of your procedure. If a patient has a reaction to anesthesia, it can cause very serious complications, but this is an uncommon occurrence. Blood clots can be a significant problem after surgery, often caused by inactivity during recovery. Infections, numbness, scarring, swelling and death are all possible, but the likelihood of these issues will vary depending on the type of surgery you're undergoing. Talk to your doctor about your concerns and your risk potential.
Surgery affects people in different ways, but as you begin to emerge from anesthesia, you'll want to alert your nurse to any issues you may have. The nurse will tell you how the procedure went, what effect it will have on your condition, what to expect when you get home and how long it will take to get back to normal. If you start feeling pain, the nurse may give you medication to stop it from getting worse. When possible, it's also advised to move around to avoid blood clots from developing in your legs. This can be as simple as occasionally flexing your knee or rotating your foot.
Some surgeries are outpatient procedures, where people are released the same day. For major surgeries, patients may stay at the hospital for a few days to be monitored and address any concerns before being sent home. Discuss with your surgeon the projected length of the hospital stay and what you need to bring.
Your recovery time and follow-up expectations will vary depending on your procedure. For example, you can be expected to be on your feet within a few days of having your wisdom teeth taken out, but it may be weeks before you have fully recovered from a broken foot or heart-valve surgery. Your surgeon will give you a list of things that you'll need to do during this time, including what medications to take and when you'll be able to get back to work and other activities.
Every surgery will have a follow-up call or appointment to discuss your recovery and allow you to ask any questions about unusual symptoms or changes in your overall health. If you have a major operation, like heart surgery, it's important to make regular checkups with your doctor or a specialist to ensure that everything is normal. Visiting a doctor will help deter infection and verify that everything is healing as expected. These appointments will give you peace of mind about your state of health and ensure that any issues are caught early on.