Without question the most dishonest people I've dealt with in this business and that is really saying something. My husband and I own some properties which Heritage managed for one year and we never got a full check. Not one single time. After inspecting some of the work Heritage arranged, it was very clear they either grossly overcharged us or we paid for work that was never done, evidenced by the fact tenants were complaining about the same issues for weeks after we fired Heritage. Statements and invoices arrive so late and when they do finally arrive it's all full of mistakes and you spend a week chasing somebody for answers. It's really basic stuff and they mess it up every month without fail. When you get tired of unanswered emails and call them on the phone they just put you through to the CEO who apparently is the only person in the company capable of having an intelligent conversation. Sadly he can't be trusted either so you're wasting your time no matter what. Put simply, this company is a disgrace to the industry. Period.
Way too expensive for such poor service. Wait til they get you with the "supervisor fee" every time they arrange work they charge a percentage of that work cost. Who does that!?! Apparently for their time checking the work but clearly they don't even check it's done because a week later they sending people out to fix the same problem and not telling you about it. And that not telling you about it is a big thing, most of the time you only know what work has been done when you get the invoice which can be many weeks later. Very suspicious. Someone needs to sue these clowns. I've never enjoyed firing someone so much! AWFUL
In the course of my business, I have had to work with several property management companies in various states. Heritage Realty is the WORST that I have experienced.In my time working with Heritage Realty, they have shown that they hold their interest 1st and high above the interest of the owner. First, Heritage Realty does NOT provide statements, invoices or responses to concerns in a timely manner. On numerous occasions my statements were provided weeks late with invoices missing. When I would contact Heritage with questions or concerns, I would rarely receive a response after the first attempt. Heritage Realty charges exorbitant (10%) late fees to the tenant, which they keep entirely. A tenant reported that they will not accept rent if the late fee is not included. As the owner, I do not see the late fee, but I am responsible for the eviction costs. Heritage Realty evicted a tenant for non-payment of rent, when the only portion missing was the late fee. Additionally, they were evicted with out notifying me as the owner. I discovered this on an invoice, which I receive months after this eviction occurred.On numerous occasions, I found questionable charges on my invoices. Once, I was charged because a tenant was not home for an appointment that the property management arranged. I, as the owner, have no hand in scheduling appointments or control of the tenant's time. Why am I being charged for the tenant not making an appointment that is entirely handled by the property management? Another time, I was charged more for the repair of an item than it would have been to replace the same item. Also, Heritage Realty installed a $2500 air conditioner with out clearing it with me, even though our agreement stated that anything over $500 must have owner approval.These are just a few of the numerous examples of Heritage Realty's awful property management. If you are searching for a property manager in Macon, GA, choose another management.
This is the worst property management company ever. They sound very professional over the phone but once you sign up with them everything changes. I had them manage my properties for about 4 months and they get nothing done. They did no repairs on my properties like I asked them and they put 0 tenants in any of them. I had to call for several days before I could get in touch with the owner, who was the only one that could give you any real info as the people answering the phone know nothing. It took them about 3 months to file eviction on tenants who didn't pay once. They manage over 800 units and they could care less about any single person. Huge mistake!
We just used Coldwell Banker Realtors for the first time to buy our first home. Our realtor was great! He knew what we wanted and he showed us several house that fit our dream home. He definitely went above and beyond to make sure we got the home that was best for us!
I was really satisfied with my realtor at Coldwell Banker. She was friendly, polite, and very knowledgeable. She found exactly what I wanted!
I really liked my time at Coldwell and working with the agents because they are very professional and friendly. I don't think anything could have been done better.