Rent a small car had for two weeks extended it twice, they claim I didn't extended it, when I turned back in they told me it was 401.98 but when I look at paper they charged me 908, then I looked at my bank app and they actual charged me over 1000.00, I call customer service and they won't do anything, told me that I never extended my rental when I had conf# and would not refund me. But when I notice the amount I asked the women names Barbara why the amount was different she would not answer me and give me any answers...so I suggest no one ever rent from this place..
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One employee, Travis, was great. Problem is consistent...Enterprise does not staff enough help or keep enough inventory of cars. A few of the employees are rude but others are great. At least they are consistent, I know I will have to wait over 30 minutes to be helped and then wait again for the car to be "cleaned" or picked up from Firestone.
For it to be during the holidays I had a great experience at Enterprise On Northside Dr Macon GA and one of the best rep.thanks C.C. keep up your great service.
The staff at Pio Nono location is very understanding and works with me each and every time I come in, I give them thumps up all the time.