23405 Hall Rd, Macomb, MI 48042
Phone: (586) 636-3087
Phone: (586) 221-9529
Phone: (586) 221-9637
Phone: (586) 463-9000
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Absolutely Horrible experience!!!!!
Went with a friend to CO-Sign for him, I told the sales person (JOE FRANCIS) FOUR times that He can NOT run my credit more than one time, then met with the financial person (LISA Williams) and told her the same exact thing.
After two hours of waiting time, I received multiple emails from my credit monitoring services saying that multiple banks are pulling my credit report. I called the joe to see what’s going on and showed him those hard inquiries, then sales manager came (David) and started lying about how it was sent automatically to those banks, blah blah blah. I questioned him many times, why did he run my credit many times, he wouldn’t give me a straight answer. We ended up leaving the dealership.
STAY AWAY FROM THESE PEOPLE, THEY WILL DO WHATEVER THEY WANT TO DO.
I am in the process of contacting Toyota (the corporate) , and will contact the dealership manager (Molly Williams) to inform her. Will also be getting a lawyer.
STAY away from these people !!!!!!
We recently purchased a vehicle here, Mike Riess helped us. He was very informative about everything, made sure to get us in a vehicle that was fitting and affordable for our family! Great experience, he was very charming and helpful! We will be back in the future, and will recommend him and this location to future friends and family!
This is my first time visiting; no long waits because it is by appointment only.
The service center and dealership was courteous and friendly.
I look forward to visiting and have work done on my vehicle again and talking with the very friendly people who work there.