Great service for rental - had to get upgraded by Enterprise due to vehicle availability. I had owned a Toyota Rav 4 prior. This newer model was nice to drive. I would have to say this Enterprise office has always taken care of us. My only disappointment is there is no way to pay for an automatic toll incurred on a trip. You pay the toll after the fact but have to pay a surcharge because the toll originally goes to Enterprise. I appreciate Enterprise being proactive and paying the toll but wish there was some way in the future to have an option up front. Unfortunately, I see how this could become lucrative for car rental companies.
Very satisfied, Enterprise upgraded my car at no cost to me and was very prompt picking me up from home and taking me back after the rental return. It did take me some time to get used to the Chrysler 200 as it was so much different than my 20 year old Volvo. There was no owners manual which would have made it easier to become familiar with the bluetooth/audio features. The whole experience was very positive and economical for my situation
This is my first time visiting; no long waits because it is by appointment only. The service center and dealership was courteous and friendly. I look forward to visiting and have work done on my vehicle again and talking with the very friendly people who work there.
i have no choice but leave my personal car there in the lot while i dimruve a rental for a day. their new space is soooo small with cars double parking left and right :( they had a better location before , i thought. overall, enterprise is still ' affordable ' than hertz
Great job!My salesman Mike Rides went above and beyond. He delivered my car to my home! I could not believe he would be so nice. It's nice to know there are still helpful and considerate people. SCampernel
John was extremely professional and went well out of his way to help me on a Saturday morning. I wouldn't use another car rental service period.
Overall my experience was very good. I only have one pet peeve and that is they they need to have more cars available instead of SUV's.
Excellent customer service all around, will only rent from Enterprise in Clinton Township, always on time, and out on my way quickly
Once again Enterprise in Clinton TWP has given the best Customer Service, and I love it when they have to upgrade me for free!!!!