Brought my 04 sierra in when it just wouldn't move in any gear. Not only was I treated with the utmost respect by BOB and CAL but the rebuild was done and ready for pick up in 24hrs. Including the performance parts I asked for and trans cooler lines fixed due to another poor design by gm. HATS OFF TOO ALL AT B&C TRANS u guys r true professionals. Turned a really bad situation into a pleasurable experience. Thanks again guys!!!
7993 Forest Hills RdLoves Park, IL 61111
From Business: Find ACDelco auto parts for your vehicle at Forest Hills Automotive Service in Loves Park, IL. Forest Hills Automotive Service provides high-quality car parts for…
I bought a 1998 Dodge Neon, knowing that the transmission was slipping and needed repaired. I took it to B&C and they told me what it would cost to rebuild it. I asked about a used one, since I had a price for a used one from another shop. They matched that price and matched the 90-day warranty of the other shop. Within a week the used transmission was slipping around the 22mph - 28mph mark. I took it back. They drove it once for a total of 5 miles and said they couldn't duplicate the problem. They said they went out to drive it again and it wouldn't start. Bob told me it would be $45 for him to test the starter and alternator and battery. He said it was the starter that was bad. I went to pick it up and was going to change it myself and they charged me $90! Was NOT happy! Towed it home, changed the starter myself. Transmission was still slipping. I started keeping a record, writing down the date and at what mph it was slipping. Prior to the 90-day warranty expiring I took it back and told Bob that I had kept a log of when and at what mph it was slipping. I dropped it off on a Wednesday, it has been almost 2 weeks and I have not heard a word! Poor customer service relations! If they tell me they can't duplicate the problem or it is now out of warranty or they band-aid it and it starts slipping again I am taking them to small claims court! This will be the last time I use these guys!!!
RELH62 are policy on warranties doesn't cover abuse and that was the cause of failure. I am a office work if you need any clarification. Thank you for your time.
I was referred to Vojin at Transmission Specialist from a friend. It's the first time I have had my 06 Volvo S80 serviced here in IL and I was looking for someone I can trust. Vojin exceeded my expectations of finding somewhere to take my car. I had my transmission re built and some front end work done to the car and it runs better then then day I bought it. It's hard to find good service these days, yet I was lucky enough to find this place. Highly recommend taking your foreign car here for whatever you may need fixed.
They repair your transmission and when it breaks under warranty the charge you again.Ask them about the guy with the bucket truck and why they charged him $740 to fix it the second time after 21 months on the road and still under warranty, I am still trying to figure out their policy. They are not honest in their work practices. I had to give them at least one star, but if I could go negative, I would. Good luck if you choose them. And it cost me $100 to be towed to their shop. If I new what a terrible job they did, I would have taken it elsewhere.