North End Taxi
16409 20th Ave W, Lynnwood, WA 98037
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North end taxi has exceedingly friendly drivers but as I stand in front of my house, late for work as my "wait time" stretches passed 60minutes, after two phone calls to a dispatcher who at best sounded distracted as he said "a few more minutes.
That was twenty minutes ago!!! If you need to do shopping, go with north end.
If you want to get somewhere ON TIME, I would assert that the bus is FAR more reliable than any dispatchers ETA at north end taxi. Now that YET ANOTHER half hour has passed do I call again?
Spare yourself folks, stay the eff away from this company lest you find yourself in my position.
01/23/2012Provided by Citysearch -
that you asked to be picked up...you would think that the taxi cab would BE there.
When I called them to ask them where they were, the dispatcher said...oh you weren't there and so my driver left and he is back already...and there was NO ONE in the area...if he can be back at the office in less than 15 mins - then why couldn't he come back ?
or am I expecting too much?
Wish I had read the reviews before I scheduled the pick-up. I know that my 15 dollar ride was probably not a lot of money to their company but it is a lot of money for me. (1/4 of my daily pay)
08/07/2011Provided by Citysearch -
I guess North End Taxi drivers don?t consider it breaking and entering so long as you?re doing a customer a favor.
This morning, a Sunday, at 5:00 I was awakened by a fierce thumping, a pounding that shook the entire building. My Colby Creek block has twenty units, and after an hour of pounding every inhabitant must have been wide awake.
I got dressed and investigated, assuming that emergency work was being done on a broken water main, or something equally critical.
It was, in fact, a North End Taxi driver destroying an apartment door with a sledge hammer, chisels, crow bar, and sundry other ""tools of the trade."" He had cut an opening in the metal door to get at the lock buried inside and was busy smashing the deadbolt. The occupant screamed over the pounding, ""I locked myself out! He's helping me get in!""
He was soon finished, and the occupant was most grateful for his chivalrous assistance to a fair damsel on a foggy Sunday morn.
As he left I asked him for his Operator number. The weasel (who actually resembled a weasel) replied, ""What's an Operator number?"" I guess he forgot that it is embossed on a little metal plate on the rear of the vehicle.
For those who think North End drivers honk their horns in the middle of the night out of sheer laziness, I assure you this is not the case. They do for the joy of pure malice, for these are physically fit, industrious, hard working criminals.
01/11/2011Provided by Citysearch -
I wrote a previous review but improperly. Citysearch still has it.
I wish they would keep their fleet in better working condition.
They put too many drivers on the road on slow days and nights.
These are the kindest, most caring people I have met, both as a group and individually. Taxis are always clean. Dispatchers and drivers provide me with fast, reliable service. Drivers I have met thoroughly know North King and South Snohomish county. Their attitude toward the disabled is positive and patient.
I don't use any other company.
08/16/2008Provided by Citysearch -
Folks... I am a driver for North end Taxi and I would like to apologize for any inconvenience our dingy dispatchers have caused. Being a driver I appreciate our company--it's better then the others because it will let ME drive (white Washintonian female driver) but unfortunately, the drivers are ""for hire"" and are not employed by the company, which means that we come and go as we please. This also presents a problem for our dispatchers-they never know when we will be in. I try to be consistent, but others could really not care. Lately I have been having a hard time getting a working car or understanding why new drivers don't get maps or follw easy general procedures. Not to be mean to customers, but being a cabby is not an easy business since pretty much any Tom, Richard or Harry can be one and most don't care. N. End try's, but is only human (and 98% American, Engish speaking) Please feel free to nag to the Co.!!! I look forward to getting it right. Also notice how I nag, figuring my owner will not look at this. Please feel free to ask for Mike Lafrance or Connie Dunn. We WILL hook you up. Enjoy this heat wave.
05/09/2008Provided by Citysearch -
Here's the situation I'm trying to get home to bring my diabetic mother her glucometer so it's time for a taxi. I call North End as I've always tried to support them. They send a cab my way and I wait outside. Ten minutes go by and I call back saying I'll wait at another corner to make it easier for the driver to pick me up. I go there and wait another 15. In this time 3 empty taxies from oher companies have passed me by. Finally I call the dispatcher back to say that I'm sorry, but I can't wait any longer and need to grab another taxi. He says ok and I get in an Orange Cab,
I call my mother to let her know I have her glucometer and when I get off I have a new voicemail waiting.
It's the dispatcher who called me back to chew me out about wasting his time.
He makes me wait 25 minutes without a cab, I do him the courtesy of calling to tell him I am giving up on his cab rather than just walking off, and he calls me to chew me out for wasting HIS time?
I have been a supporter of this company for years, they usually have clean cabs and polite drivers. But they have seen a steady decline. I hope this dispatcher's rant garnered him a lot of satisfaction becauseit cost him about 20 fares a year, mostly trips from Shoreline to the airport and I know they are not in a financial position to lose this business.
Go with another company. Sure, their drivers may not speak English, but I don't think Yellow Cab would call you up and leave a voice mail chewing you out after making you wat almost half an hour.
05/01/2008Provided by Citysearch -
I go to the airport about every other week. Early in the AM. They are ALWAYS on time. Their cabs are the clean and well maintained. And I have tried a lot of cab companies. Nothing in Seattle compares. North End Taxi is the best. My favorite drivers are JC and Jeremy. I am sure others are good too but I always ask for these two.
Horrible service. I would not recommend this company! My criticism would be that they listen to their clients. We are not idiots, and should never be treated in such a way! Many folks take a taxi from time to time. Some of us do it as smart alternative to getting behind a wheel after drinking. The experience I had would make me risk the alternative, after being treated the way I did.