Riverstone is all about the vendors. The vendors word is gold. The vendors word is more important than the customers. They have the fine print to prove it! Your "feelings" or proof of something don't matter. They have giant, corporate lawyers. You're just another jerk. A number in the system. Interpersonal skills are so 1990's man. We hire only the best people who look good in business casual.My girlfriend and I moved out of one of their properties not too long ago: Platinum Lakeline Apartments in Austin, TX. We were charged $800 for carpet replacement. Uh, what? They told us that we had to pay it and that our photos "didn't matter" because of some fine print.They pulled the old "it was under the carpet" routine that these places usually go to when this happens. It's very slippery.We moved out on the 16th. But we know that someone moved into our old place on the 21st. I'd bet my $800.00 that they sent us a bid from a third party. I'm also willing to bet they don't have proof either. But they'll send you email attachments and everything with highlighted words and blah, blah, blah.A rock and a hard place. That's where you will be. Since most don't want to deal with it anymore, you'll end up paying out the wazoo and being angry.Since giant corporations aren't moved by reviews such as this and they probably don't care to read them, I'd like to say the following:I hope the CEO of this place gets fired for embezzling millions. A giant Ponzi-scheme that rains down below on the entire infrastructure, shattering the families of hundreds of employees. Children crying and babies without fathers. That's what I'm driving at here.It is my dying wish that they tear the building down and replace it with a restaurant. At least in a restaurant I can talk directly to someone without having to go through a maze of phone systems.I don't like you. If you work there, I probably don't like you. I am a dissatisfied customer. Please take head and don't use their services. For the LOVE OF PETE DON'T DO IT. Also: not wheelchair accessible.