Mercom History Founded in 1991 and acquired by Verint in July of 2006, Mercom's exclusive business focus is the design, development, and marketing of the world's best recording and evaluation solutions, scalable for contact centers large and small. Mercom's products are installed in more than 5, 000 of the leading corporate and government call centers worldwide, with more than 2, 000 installed public safety applications. Mercom has achieved a reputation for engineering excellence: If it might be needed in the future, we build it in today. Consequently, an investment in Mercom has lasting benefits. Mercom's products are built on the latest industry-standard technologies and off-the-shelf components, to protect your investment and to allow straightforward hardware and software upgrades. Mercom's vision is to become the most trusted recording company in the world by building the best recording and contact center performance products in the world. Audiolog multi-function recording platform and Audiolog Interaction Quality browser-based agent evaluation software are available world-wide, through Verint's network of Certified Value-Added Resellers. About Verint Verint Systems is a leading provider of analytic software-based solutions for the security and business intelligence markets. Verint solutions transform voice, video, and text into actionable intelligence - mission-critical insights for achieving strategic goals. Verint solutions are used in global and diverse markets, including: governments, law enforcement, and transportation ; global corporations and financial institutions ; retail and gaming establishments ; and telecommunications and utility providers. Today, over 1000 organizations in more than 50 countries deploy Verint's actionable intelligence solutions as an integral part of their security and business intelligence initiatives.