What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
DO NOT bring your business to this shop. I went there last week and was quoted $250 for a repair. After the work was finished I was charged $354. The owner refused to give me any logical explanation as to why he was $100 off his estimate. I had him walk me through the bill and noticed that he charged me for 1.7 hours of labor. I was at the shop while the work was done and he didn't work a second over an hour. I asked him why I was charged 1.7 hours of labor when the job only took 1 hour and he became agitated and rude and said that the price was based on how long his computer says the job should take, not how long he actually worked. I only used this shop because their availability to do the work was wide open. Looking back I should have realized that the reason they don't do much other work is because people from around here probably know they're dishonest.
Took my truck in for new steel break lines they replaced all for a fair price but tried to get me to pay over $1800 extra in unnecessary parts when they lied about my bleeder bolts being seized. Telling me I need all new calipers pads and rotors. I took my truck there on a trailer and brought it home on one. I am a backyard mechanic and I knew something was up. I took my wheels off and saw no tool marks or traces of PB Blaster. I stuck a wrench on the bleeder nuts and all came loose with ease. I'm just calling it like I see it, they lied to my face and tried to hurt my wallet. I will never go back and would advise another shop.
I chose to take my car to the Expert Auto Repair this week when I thought, at the last minute, I was going to need to take that car to my husband at his duty station. I called at 9am on a Friday morning and Shane worked me right in. I thought I knew what the problem was but I explained what the car was doing and Shane did troubleshooting to find the real problem instead of just looking for what I thought was wrong. At that point, he brought me out into the garage and showed me exactly what was going on and explained it so that I would understand. He helped me to track down the parts and replaced them quickly without charging me an arm and a leg for the labor. He also fixed my A/C which required an expensive repair and he made sure I knew exactly what I was getting into with that. He even helped me find deals on parts. Throughout the entire experience, he and Abby were very friendly. After years of bad experiences with mechanics, this was a breath of fresh air. I highly recommend them!!
Shane did extensive brake work on our mom’s Lexus this week and we are so pleased with his work! He accommodated our very tight schedule and squeezed us in during a holiday week. He was professional, very knowledgeable, fairly priced and most importantly, he is very trustworthy. We are recommending him to all of our family members and friends and will use him again for all maintenance work in the future. Thanks Shane!
Great service- so glad I took my car here! Shane spent a lot of time looking at my car and totally hooked me up. Thank you!!
I do NOT recommend this place! I bought 2 brand new tires from them and when one of them blew out only 2 weeks Later, they were unsympathetic to my situation. The tire was clearly defective but they still refused to do anything.
I have been to Expert Auto for three years now. Shane has never steered me wrong. He does the best quality work at the best price here in Lynchburg. Believe me-I have been to and done my research on many mechanics here. I will never go anywhere else! It is so nice to go there and not feel pressured and he understands that we are not all wealthy and will prioritize and work with you.
Stop Looking. After moving here from N.C. I was uncertain who I was going to trust at a reasonable rate to maintain my E39 530. I was fortunate enough to have worked as a service writer at a BMW dealership, so the $25 an hour rate was, well yea. I managed to form great friendships with the technicians and my respect for what they do with these peculiar machines is awesome. After reading the other reviews matched with his experience I decided to take my car to Jay after the below temps killed the battery,and I did identify a power steering leak a week prior that needed attention. Jay and his team was FANTASTIC, the rate is fair and quality of work excellent. I will look no where else, and encourage you to visit Jay- you will not be disappointed.
Jay's is a rare gem. He is honest, fair priced, exceptional service & will go out of his way to be sure that his customers are completely taken care of & satisfied. It's not about how much money he can make or quick fixes.My retired mother in law uses him & he has never tried to take advantage of her. He even gave his # & told her he'd help her anytime day or night if she ever needed it.I'm happy to know she will never be stranded or taken advantage of in an area that she doesn't have family close by.Thank you for making us feel more secure that she won't be stranded if she has a break down!
Went to see a vehicle and it was quite different than the description re. condition. Was still interested and made an offer which was over what their carfax even said it was worth even with some costly repairs needed. Salesperson never called back and I had to call back.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.