Amanda gave me a price over the phone & I drove 40 min to the salon & back & the owner would not honor the price quoted & was very rude. Big waste of time & not how customers should be treated.
I've been to Fusion 3 times now. First time I went to get my nails done, the girl who helped me either had a rotten attitude or didn't like me because I tried to make conversation with her numerous times and she was NOT interested in speaking with me at all. Majorly rude! Second visit I got my hair done and it was MUCH better however I noticed still that none of the girls would be social. I felt like they were extremely catty and definitely full of themselves. Very unprofessional!!! 3rd time wasn't a charm either! They rescheduled me three times because my hair lady went home sick and when I got there they were extremely rushed and pushy with me. I had a retouch and hair cut scheduled and the girl who was supposed to do my hair made me feel stupid and cheap for only wanting to pay $80 after I was told over the phone a retouch would only be $45 and that I could use a recommendation card from last visit to get $10 off a cut. It was brought to my attention that I was misinformed about the cards and that "they would have to address that with their staff in the next salon meeting." Highly inappropriate to tell a paying customer that if you ask me. She also informed me that "we needed to get this show on the road and figure out what they were gonna do for my hair because they closed at 7 and wanted to be out on time." The whole conversation of trying to figure out how my hair was going to be colored was down right miserable. The "top tier hair stylist" who was supposed to be helping me only made me feel cheap and that someone trying to be on a budget can't enjoy Fusions services. My money is just as good as anybody else's! I was disgusted with their approach and will NEVER go back. If you like catty stuck up girls, this is the salon for you!
I'd tell anyone to go there Randi did an awesome job on my hair everything I ask for she did. After she was done with the trim I got highlights she blew it dry and styled it great. As a matter a fact I'm going there this week. Yea!!!!!
I love to testify to great service and products and Sage Tryall is definitely a five star salon.I've been going to Sage Tryall, sytlist and owner Suzie Tryall for more than two years. Suzie and her staff are top notch professionals. From the moment they open the door for you until you are escorted to the door when you leave.You would expect to find a salon of this caliber in very large cities, New York, Los Angeles, Washington, DC, etc. how fortunate we are to have Suzie Tryall and her staff in our neighborhood.Suzie and Todd runs a tight ship. Top notch products, professionalism, timeliness, cleanliness and service. If you don't know what you want, Suzie will use her very best discretion and give you a new look, makeover, etc. I have never been disappointed. For me, we start with consultation, color (known for their own color combinations), glass of wine for me, paraffin hand wax, the best hair wash you have ever had in a dark room with tea tree fragrance and the ambience of quiet meditation and waterfall. Then onward to the hair cut and style. Suzie and her staff are constantly educating and being updated and trained.Her prices are high but when you consider the quality and excellence, you get what you pay for and Suzie is worth every hard earned penny I make. I would recommend her with ***** five 5 stars!Jo Ellen VenckusLoyal patron
If you get your hair cut you need to get your hair cut at Sage Tryall.