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Please stay away. I have a dispute for work they refused to finish because they wanted $750 (a 40% increase in project cost) for products they didn't include in the contract. They then altered the contract and made copies to make it appear I had agreed! How can a business lie like that? I heard back from the Florida Dept. of Consumer Services and will now send them all the relevant information - along with proof of the forged contract.
Great product. I went in looking for affordable carpet and they were very quick to help me find what I was looking for. Chad came out and measured the same day! The installer was very nice and professional and it only took him a few hours. I would recommend them to anyone.
I ordered flooring from them based on a sample but when I received the product it wasn't even a close match. I was told that all sales are final, no returns! I'm stuck with over $400 worth of floor that I can't use. He also lied to me and told me that samples could not be checked out when he had a sample checkout book sitting on his desk. Go somewhere else for your flooring!
We used EW Carpet for the first time several years ago and Chad provided excellent service, helped us make our best choice on carpet, and has an amazing selection of great remnants. We just moved and Are planning on visiting EW again next week for new carpet at our new home!