Horrible service and even worse customer service. The owner is real jerk. Working in the area the last year I had started going to Kirsh Cleaners due to the convinance of their location. Never again. My last trip was the worst and the last. I had dropped off several casual winter button downs and 3 pairs of dress pants for dry cleaning. The shirts I requested to be laundry folded so I could store them for the winter. When I went to pick them up 2 days after the date they were to be ready. The shirts had not been folded. They were still on the hanger. When I reminded them they were box fold he hurried into the back. He came out less than a minute later mumbling something of an apology. This in itself is no big deal. The problem was the shirts were never buttoned. They were not folded properly which completely negates the point of paying to have them box folded (which is not cheap and costs extra). He did not offer to fix them or deduct the cost. Only he would vaguely "make it up to me". The following morning I put on a pair of the dress pants. These were a brand new pair of suit pants I had just purchased and taken to have pressed before wearing. When I put them on the now had a perfect hole in the left leg. When In went back to talk to him about the issue he was arrogant and all of sudden his English became unintelligible. Assuming at the very least he would apologize and refund the $6 even though he ruined the matching pants to a $350 suit. Nope non of that. You would think someone would care about his customers that bring him $75 worth of business each week. This guy does not. I would avoid Hirsh Cleaners at all cost.
Aweful.Brought two ties in and first was pressed until you could see the stitching, and the second was torn up. Suit I brought was also dirty.
The owners are so friendly and caring. They are well-behaved and absolutely professional.