tried to rent a cottage. Sent inquiry got confirmation email and a request to call them. We played phone tag for a day or so. Got an email requesting we call them. I did and Roberto had not knowledge of the confirmation email that I got that had his name on it. When I offered to forward it back to him - he decided that he didn't want to rent to me. What a waste of time. There are tons of cabin rentals in Luray. I have rented from him before - we had the same issue but last time but somehow we got through it. To be fair, I was very impatient.