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North End Subaru

(40 Reviews)

757 Chase Rd, Lunenburg, MA 01462

(978) 582-4911

OPEN NOW
Today: 9:00 am - 8:00 pm
12
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Brands
Subaru
Payment method
all major credit cards, amex, diners club, discover, master card, visa
Categories
New Car Dealers, Automobile Parts & Supplies, Used Car Dealers, Auto Repair & Service
Other Information

Parking: Lot

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Reviews (40)

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05/22/2016

Overall
Expertise
Professionalism
Selection

Rich Brooks in service was great! He is very knowledgeable and made me feel really comfortable in my decision. He is a great addition to the department. It has been a while since I have been in for service. I have been going to Jiffy Lube but with service emoloyees like Rich and the price (especially with coupons and dealership price matching) I will Continue to use the dealership from now on. To pay only $5 more but you get a Subaru tech to work on it seems like a better deal to me! And with Rich I know I can trust what he says is wrong with the car is really wrong and he doesn't pressure you to so services he let's you know what you need in order of priority so you can make an educated decision on what to do. It's not a hard sales pitch. If I got that I wouldn't have done anything and I never would have came back. Dealerships get a bad rap for charging too much and just being hard core sales people. But it definitely wasn't like that at all! All in all great service!

02/26/2017

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Mr oneal was very patient and explained the repairs that were needed. He spent a great deal of time prioritizing which repairs to do when.

02/26/2017

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Great service department. JJ was honest and knowledgeable.
The estimate was competitive and a coupon was applied automatically.

01/29/2017

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Mr. ONeal informed me to contact Subaru to get goodwill help for a recent repair. Within a week I received a check to cover the repair. Thank you J.J

01/13/2017

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I had recently dropped my car off to get its brakes replaced. I knew it would be a long service, and Tony had come to check in on me several times to see if I was doing ok and if I needed anything. The pleasant atmosphere made the wait fly by. I can't say enough about the TLC that was shown towards me. Thank you Mrs. G

12/30/2016

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i recently got a flat tire josh got me in with out a appointment i am truley thankful they did not have the tire but josh had one delivered

12/28/2016

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Great, honest dealership. I was informed that my wheel bearings needed to be replaced by my local tire shop. I was pleasantly surprised when JJ told me they were still covered by a warranty extension. Thank you.

11/22/2016

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Professionalism
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Josh is a first class adviser he was great from the moment I walked in the door where we went out and did a walk around around my vehicle to afterwards when he thoroughly went over my bill I am grateful to have him as my advisor

10/31/2016

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This dealership is very honest I went in for a timing belt and they told me my vehicle did not have a timing belt so Josh my service advisor just did my oil change I am glad they did not just take my money

Edited: 09/30/2016
Overall
Expertise
Professionalism
Selection

Josh is a great member of the north end Subaru team he always blows my expectations away is very great at making sure he keeps me up today and I appreciate that

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