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Category
Beauty Salons
Other Information

Parking: Lot

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Reviews

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Kristi P.

07/26/2015

Overall

I wish that Tic Tac Salon in Lumberton would read their reviews and correct their problems. I have gone to this salon several times since they have been open, always going back to give them another shot, but no more! It shows how upset I am, as I have never written a review on a business before. However, I felt that I had to, in hopes that it will make a difference in the services that Tic Tac provides. Lumberton is an up and coming town, and I am embarrassed by the utter lack of and professionalism at this salon, which looks from the interior/exterior to be a high quality establishment. Each time I have been there I have gotten terrible looking manicures and pedicures even when I have paid for the spa package. None of them ever last a week without chipping off, even the gels. The only reason I round in there every now and again is because they stay open until 8pm. That is the only plus. I have even had one of the technicians hit my calf and cause a severe abrasion when she was exfoliating my heels. This last visit on Thursday I got a manicure with gels and a pedicure for a family reunion (only because I had a gift card) The lady who did my manicure stopped several times to talk on the phone and the lady who did my pedicure had no idea how to do the nail designs I wanted (even when presented a detailed picture) and both rushed through the jobs. By the end of the day one of the gels had come off my thumb and I had to go back in and get it fixed despite my busy schedule. The lady had not prepped my nails properly for the gels. Two different ladies repaired it and both acted bothered by having to do this. Plus there was no apology from the rude manager that sits up front. In short, the techs there don't care if they do a shotty job and then they take your money. And Tic Tac customers know, their services are not cheap! The only way they are going to make changes is if customers stop going there. Go to TP down the street. I have always had great services and they actually give massages with no extra charge.

Lana M.

07/03/2015

Overall

Too noise! I like to relax when I go, they need an area without screaming kids. If I pay that much I want a place to unwind.

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