LIARS AND THIEVES. After reading all of the other neg reviews of Crossroads Ford, Lumberton, NC., I feel fortunate to have only lost several thousand dollars doing business with them. Bought a 2012 Mustang, which I LOVE, but was LIED to/about (about in BBB complaint I filed by these losers - whose main thrust is that they are "Christian". A christian dealership? OK But most Christians I know do not lie or steal. First, walk as soon as they tell you that they have to register your car for you, WALK OUT as soon as you see their 699.00 'DOCUMENT FEE" - a way to rip you off for doing paperwork...their job! And if promised satellite radio - or anything - else - make sure you get everything before you leave. DO NOT RELY ON ANY PROMISES FROM THIS DEALERSHIP. THEY ARE SNAKES. You know, like serpeants in the Bible. Better yet, since they are INCAPABLE OF TELLING THE TRUTH, BUY ELSEWHERE. LIARS AND THIEVES. PERIOD.
Terrible our sales person Jordan just wanted to sell the car after that he wouldn't return my calls didn't get floor mats theres a rip in drivers seat they were supposed to fix but didn't yet. They didn't pay off my trade in for 6 weeks.said we were approved for 500 down but must of sold all those cars before we got there just keep in mind buyer beware!!!!!!!!!!
I bought a truck from Mr.Taylor about 8 months ago and of those 8 months I have had the truck I've only driven 5 months the rest of the time he has had it putting a transmission in it dont waste your time or money on the garbage he is selling over priced con artist
Best selection of pre-owned vehicles in Lumberton!!
If your experience at this dealership was great that I would hate to see what you are comparing it to. I purchased a 2015 Yukon, had to have both headlights replaced at different times due to supposed back order and they didn't even find the problem when I took it to them, I had to drive to the dealership to show them. The roof racks were rusted after 6 months, the driver seat had a tear after 6 months, the seat and roof racks have been on back order for 2 months. If I need updates on my vehicle I have to call them and they never make good on anything they claim nor update you on any parts once they arrive. When my replacement parts came in they didn't call and let me know and claimed that they had to send them back after 30 days since they were not scheduled to be put on and I was never even informed, now they are on back order again. After all of this the driver alert system came on and said needs servicing and they stated that engineers were working on a solution to that but it was ok to drive. Three weeks later to no response at all the transmission went out in Georgia. At Master Buick Gmc in Augusta they got me out of that vehicle and offered me far more than the Lumberton dealership and I got a Denali for the same as what I had in the Yukon I got from Lumberton. Never do business here whether it's servicing, or buying. I am only 30 minutes from Lumberton and would rather drive to Augusta any day to do business (yes they are that good and Lumberton is that bad). Hope this helps deter you from a costly and lengthy mistake. I even plan to drive to Wilmington or Fayetteville just to get it serviced so I can avoid this dealership.
Last two deals were great, this one is not turning out as well. Traded a car in two weeks ago and still getting calls from the original bank because they haven't paid it off yet. I have two friends looking to make a purchase but I'm not referring them until I see how my deal turns out. Stay tuned, there may be a lower rating from me along with bad media publicity by me, for not honoring my contract!