In mybook® Health Collection (edit)

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Hours

Regular Hours

Payment method
amex, cash, check, debit, discover, invoicing available, master card, visa
Category
Clinics

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James r E.

03/09/2017

Overall
Expertise
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Professionalism

The original VA clinic on Frank street was a pretty good place to get help. The New clinic leaves much to be desired. I get one medical appointment a year and a different doctor every time.
Nobody checks to see employees are doing their jobs. I'm a 71 year old totally disabled veteran who is paralyzed. The va gave me a powerchair which is my legs. In November 2016 I bought a new pickup to replace my ailing SUV. I put in for a lift for my powerchair. It's March 2017 and I'm still being jerked around and housebound because I have no lift for my chair. Some employees at the va clinic will tell you any lie they think of to keep from doing their jobs.
I have a suspicion my letters to the head of the Houston Veterans Office and the VA Inspector General are going to improve some services at the Lufkin VA OPC

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