As soon as I came in, they asked was I going to purchase anything? I said "Well, yes. I need new glasses. That seemed strange. I waited my turn as there was one more customer waiting. A nice lady helped me find some frames that would work with my prescription. My choices were limited because the lady said I could only have a plastic frame for some reason. I found some that would work, but then the employee said she had to leave, because "The company doesn't let us stay late. This was at 2:30PM. She said "Giselle will be right with you." I am left standing in the middle of the store. Somebody was sitting at the place I had been trying on glasses. I asked "Who is Giselle? Is that you?" She said "You will have to wait." She had just started helping someone who came in much later than me! I said "I just get dumped? Is that how you treat a customer?" She said, he is a customer, too." She could care less, I guess. I decided I was not giving them my business then. Even though I had spent a lot of time there already, I am not going to be treated like that. BTW, I went elsewhere and was told I could choose any frame style I wanted, and it was not true I had to only have plastic frames!
Great experience! The staff is always friendly. Dr. Hancock is always willing to spend time answering my questions. He is great with the kids and helpful explaining our options. I am always pleased with the choices of glasses and their prices. Definitely Recommend!!
Everyone in this office is so super nice. After moving from ATL, GA this was a big change to have such a pleasant experience. Was able to go back later and select glasses and got such great personal service. Can't wait to get my glasses and contacts. Oh, and they price match on contacts, jus…
They have, not only a great selection, but a knowledgeable staff to help with all your eyewear decisions. Look good and see great. From insurance to private pay, they have what you need to fit any budget. A truly great place.
5300 North StNacogdoches, TX 75965
From Business: Lehmann Eye Care patients benefit from the most advanced comprehensive eye care available in the world today, provided in our comfortable, convenient and friendly offices. Our doctors are industry leaders, setting new standards in vision health with superior lens implant technology, innovative laser vision correction proce…
Serving the Lufkin Area.
From Business: Diagnosis & Treatment of Eye Disease. Eyeglasses and Contact Lenses. Same Day Service on Most Glasses & Contact Lenses. Medicare, Medicaid & Most Insurances Accepted.ASSOCIATIONDr. Golden is Board Certified in Ocular Therapeutics
16. Gold Eye Clinic
Serving the Lufkin Area.
From Business: Gold Eye Clinic has proudly served Palestine and the surrounding areas' eye care needs for more than 24 years. We have made it our goal to hold to our Gold Standard in customer care, providing you with timely appointments and the outstanding service you have come to expect. Gold Eye Clinic utilizes the most up to date equi…
410 E Church St, Suite ALivingston, TX 77351
From Business: Our vision correction center here in city is proud to offer a courteous staff and a relaxing atmosphere. Our services include LASIK Eye Surgery, Cataract Surgery, and Routine Vision care.
Everyone I encountered at Eye Care Associates was caring, kind and gracious. Every worker I spoke with treated me like I was their good friend. It made me less nervous about my appointment (As I don't have my eye exams very often)I had monovision contact lenses fit by Dr. Allison. The exam was …
I had the best service ever Miss Janaette sold me some glasses for a GREAT price!!!! I would most definitely recommend her and will probably be coming back for more soon from her
Eyemart express in Lufkin Texas is a joke glasses came apart twice in two weeks the manager let me stand there 45 minutes than went to lunch while I waited another 30 to be helped I was still there when she returned thanks for nothing Stacy Green so called manager
So i went to eyemart about 2 weeks go both workers an african american lady & mexican lady. both had customers. whenever the mexican lady was done she said "what can i help you with ma'am?"when she finished her sentence the african lady told her "i got her" NO ONE should claim a person at work ever! the mexican lady nicely walked away, i thought this was very rude!& where was the manager!? By the looks of it, this probably hasnot been the 1st time. waited 20 minutes until the african lady got done with her patient i told her what all i wanted & she quoted me $400 worth of lenses.. When i was looking through a booklet at the desk, she got a call on cell phone & answered in front of me!!! when she hung up she had the nerve to say"im sorry that was my husband, he is bringing me lunch today"What kind of s*** is that! it was the most horrible service ever!!!! i dont know about how the african lady does this on a daily basis but she needs to get fired ASAP, because that was unprofessional!
I was in the store when the below individual was, and all I can say is Bless their poor souls for having to put up with this horrible man. Completely rude; the Lord sees you sir, and you are ugly! These ladies are wonderful and I LOVE my glasses!
The last review is dead on, they were rude and unhelpful. Got glasses done but cannot see, Dr said the Rx is wrong, they say no. The salesperson told me they were in a war with other providers so its usually like this. So I'm caught in the middle of this "war" without glasses and out near 450 bucks.
These people are not going to stay in business long. They are very rude and unhelpful.