Pizza was burned and the cheese was non-existent. Won't go back.
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Used to be a lot better prior to change in management. Calamari pizza used to be loaded with toppings, now it is barely. Main complaint is change in ingredient quality. Sauce is terrible now. Hopefully something changes soon. I'll stick to Palermos or Sals from now on.
the best food Ludlow has in town for the past 37 years.
Ordered Sal's for the first time..pizza not horrible but very plain and the shop was grimy. Wont be returning.
Horrible customer service. The food used to be better. But had gotten progressively worse. We ordered a pizza with extra cheese. Simple stuff. When we open the box there is very little cheese. No problem everybody makes mistakes. I call them up figuring ill tell them the issue and get a new pizza going so I can go pick it up. The girl on the phone passes me to one of the cooks who insists they put extra cheese on it. I politely explained that the cheese is very light and that there is approximately 1" around the pizza that is just sauce no cheese at all. He keeps insisting that they put extra cheese on the pie, first it's the cheese must have blended with the sauce, then it must have shifted in transit. I kept explaining the situation, feeling more frustrated by the second. He then asks me what I want to do, and says "I'm telling you one story and your telling me something else." At which point I ended the conversation. A word to the wise, screwing up an order is acceptable, implying your customer is lying about it, is not. Will never ever order food here again, and will tell everyone I know to avoid it as well.
The owner is great always washes his hands been eating pizza from here for a long time never gotten sick or anything. Now for.the pizza top of the line best pizza in the area by far. Only place I get my pizza from.