Stayed here on a whim. Originally liked the place. Rooms were clean, & had space . We didn't know that checkout was at 10am, so we took our time in the am. At 10:20, housekeeping literally POUNDED on the door and said "checkout was at 10, you have to get out." We apologized, packed up & left. When we got home we found an extra pillow in the car. The kids brought their own pillows & must have grabbed theirs by accident. I get a voice mail saying "This is Debbie from the motel, you just left and took one of our pillows. I will pursue you until it is returned." I called Debbie, she said the next room also took pillows. I don't know them, we weren't with them, & I don't appreciate threatening voicemails. She could have simply asked for the pillow, & we would have happily sent it back. Instead, my family will not return to this motel. We visit Ludington every summer, & planned to stay there from now on. This is NOT how you treat a potential loyal customer over a simple mix-up.
4079 W Us Highway 10Ludington, MI 49431
From Business: IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at holidayinnexpress.com for our lowest rates. You won't find these anywhere else.…
12. Comfort Inn
5323 W Us Highway 10Ludington, MI 49431
From Business: The non-smoking Comfort Inn hotel in Ludington, MI is located near the S.S. Badger Car Ferry, Lake Michigan and other attractions including the Winston Speedway, …
This place has a great location right across the street from the beach and pier. The management is new and the staff is very friendly and aim to please. The place isn't real new or updated but it's comfortable and clean. Great sunsets and close to shops and restaurants. I would definitely stay here again, you can't beat the location.