I had deposited a check which was put on hold and next morning I had a portion of the money that was deposited from the one day. So I decided to withdraw $1500 dollars at the drive thru and there was no questions asked about my rather large check deposited the day before. So I go on my way and about 3 hours later I checked my acct on my phone to see if I had received more of the money. Well apparently one of the ladies there decided to put additional hold on what they deposited that morning reporting it fraudulent and still gave me the $1500 which now put my acct in the negative. So my problem is why is it they see it as fraudulent and still gave $1500 of it to me through the drive thru and let me go in the negative by taking all of the money back and not saying a word to me about it. Just left me high and dry. This is poor customer service all they had to do is make one phone call to the place that made out that large check to verify or at least tell me they can’t give me the $1500 that they screwed up instead of letting me go in the negative and now have no money at all for 9 day’s. Oh yeah not to mention this has been my home bank since 2005 13 Years and still get treated this way. This needs to be addressed to someone that has some kind of importance. So now I’m going to go from March 20th thru March 29th with no money for gas or groceries. I will take my service elsewhere after all this.
310 Caldwell StChillicothe, OH 45601