Love the food here. Wish they would consider adding some lighting it is a bit too dark making it hard to read the menu. Won’t stop me from coming back though 😀 thanks Anna’s for providing great authentic Mexican food!
Not the place to go if you have a big party. We had people and was told the wait was 2 hrs, so we were going to wait until the staff stood at the front stand talking about us and trying to figure out who was willing to wait 2 hrs for food! Needles to say we left, sad because this was one of our favorite spots!!
Food was alright, but the music was VERY , VERY loud. We asked if they could please turn it down and the staff refused , stating their manager won't allow them to turn down the music . I doubt that we will go back.
I like the food it's really good and I like playing the games in the arcade and winning tickets to get a cool prizes.
Several visits the service has slipped down hill, the prices went way up hill. The quality is not the same, each time have mentioned what was wrong with order and have had not so good response, they don't seem to care anymore. Maybe the franchise has been sold off. Just won't go back.. sad since there are not many choices in Lubbock for a nice atmosphere. The Plaza is good.. will have to be it.
Very bad service. Manager walked off on me when trying to explain my problem. Hostess was a sarcastic rude little b*****. I will not give my money to a company that treats you like your stupid. Don't tell people they can't have booths when the booths are open!! Then don't give one to the next person who asks right after we did!! Good food most of the time... but if you want your appetite ruined before you even get your drinks... go to Copper!! ��������
The food was amazing. The staff was great. Menu has alot of varieties to chose from. Friendly atmosphere. I would recommend. I will definetly go back. Very pleased.
Food and service is very good. The only complaint I have is the last three times I have been there when I got up to refill my tea, my plate and food was picked up by the clean up lady before I could get back to my table.. (The same clean up person each time) when I told her I was not finished she told me I should have told her I was refilling my drink. I'm not in the habit of telling the clean up person when I go to refill my drink. And still have a half plate of food. (Is this your policy?) It was 2pm Ion July 12, I was gone from my table maybe 2 minutes. If you have questions I can be reached at 806-543-7310 or firstname.lastname@example.org..Thank YouCharles Bray
The upstairs of the restaurant was very crowded . The food was ok. The service was awful. I will not be back.
The tables in the restaurant were to cluttered make the pathway between tables almost inaccessible. The food was very bland. The margaritas were over priced for the glass size. The exterior of the building gave me a false expectation of the interior atmosphere and food quality. Probably won't be going back anytime soon.