Lubbock, TX Prime West Mortgage

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YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. “Preferred” listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page.

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1. PrimeWest Mortgage

(3)
BBB Rating: A+

7806 Indiana AveLubbock, TX 79423

(806) 788-1090

My experience with Primewest has been fantastic, great customer service and the management was very insightful.

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2. PrimeLending, A PlainsCapital Company

BBB Rating: A+

4010 82nd St Ste 110Lubbock, TX 79423

(806) 791-7285

From Business: Specialties Ranked a Top 10 purchase lender 2012-2015*, PrimeLending is a national mortgage lender that provides a wide array of loan products, including fixed- and adjustable-rate mortgages, FHA and VA loans, jumbo loans, refinancing options, renovation loans and relocation programs. We offer a variety of home loan progra…

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3. Prime Lending

9802 Quaker AveLubbock, TX 79424

(806) 788-4486
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4. Reverse Mortgage Of West Texas

2714 82nd StLubbock, TX 79423

(806) 793-3944
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5. SouthWest Bank

BBB Rating: A+

10115 Quaker AveLubbock, TX 79424

(806) 771-9494
Businesses in related categories to Mortgages
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Navy Federal Credit Union

PREFERRED

8. Navy Federal Credit Union

(4)
(888) 842-6328

They are professional, friendly, and compassionate. The downside is the closest branch or usable ATM is in Sierra Vista. That's a long drive from Gr…

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PREFERRED

9. Frost

From Business: Texas roots. World-class service. From banking and insurance to all your investment needs, Frost is here for you. Literally. If you're in Texas, chances are there…

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PREFERRED

10. Complex Community Credit Union

(1)
BBB Rating: A+

4900 E 52nd StOdessa, TX 79762

(432) 550-9126

A great bunch of people that are always welling to help. Love them all. If I do not understand something they are there!

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Reverse Mortgage Professional, David Edel

17. Reverse Mortgage Professional, David Edel

(1)

Serving the Lubbock Area.

(888) 853-2786

After spending the last few years continuously struggling to make my monthly mortgage payments, I woke up for the first time this morning without an…

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18. Hometrust Mortgage Co

4213 85th St Ste ALubbock, TX 79423

(806) 698-6853
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19. Craig Halsell

2524 82nd StLubbock, TX 79423

(210) 415-8661
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20. Texas Tech Federal Credit Union

BBB Rating: A+

1802 Texas Tech PkwyLubbock, TX 79409

(806) 742-3606
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21. City Bank

(3)
BBB Rating: A+

5219 City Bank PkwyLubbock, TX 79407

(806) 792-7101

This is the best bank I have ever worked with. I have had both business and personal accounts with them. The people I have worked with have always been courteous, professional and helpful.

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22. Reverse Mortgages

3713 94th StLubbock, TX 79423

(806) 441-4787
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23. Farm Credit Mid-America

5715 50th StLubbock, TX 79414

(806) 281-1789

From Business: Whether looking to become a rural land owner, buy that ideal hunting property or finance your farm or ranching operation- with Capital Farm Credit, you're covered.

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24. Lubbock National Bank

4006 82nd StLubbock, TX 79423

(806) 792-1000
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25. Aim Bank

BBB Rating: A+

3004 Slide RdLubbock, TX 79407

(806) 771-2265
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26. Fil-American Mortgage

6206 77th StLubbock, TX 79424

(806) 577-6674
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27. Primerica

3309 67th St Ste 3Lubbock, TX 79413

(903) 407-2614
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28. City Bank Mortgage

4701 S Loop 289Lubbock, TX 79424

(806) 780-2000
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29. Prosperity Bank

5122 82nd StLubbock, TX 79424

(806) 767-8200
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30. U.S. Bank Mortgage - CLOSED

1544 Texas AveLubbock, TX 79401

(888) 305-8214
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Helpful Reviews 
Capital Mortgage
Katrina B. rated

I currently have my mortgage with Capital Mortgage Service of Texas. I needed to refinance my home. I first tried other Mortgage services, but could not get an FHA loan due to my tome home property losing its FHA Certification.Capital Mortgage was my last hope. I worked with Celeste Saarela - Loan Originator and Phyllis Bowman - Operations, Sr. Loan Possessor. Both ladies walked me through the process of getting a Conventional loan after explaining why I could not get and FHA Loan. Celeste and Phyllis provided me exceptional service. I was able to contact them for anything regarding the loan. They returned my calls and emails with any questions I may have. I also received calls and emails from them if they needed anything from me. Both Celeste and Phyllis kept me fully aware of where I was in the this loan process. I also felt they were on my side to help me get this loan.I am happy to say I closed on my refinance this week. I am grateful and thankful to Celeste and Phyllis for making this happen at Capital Mortgage Service A++++

Westex Federal Credit Union
M.d. C. rated

05/11/2017 I am extremely upset with WTFC within these past few weeks as I have been sending emails through the customer service website requesting to reset my (online-bill pay) password with no responses to resolve the problem. I've been banking w/ wtfc for over 30 years and have been very pleased, up till now and have never experienced such disappointment. I can't believe the irresponsibility of upper management not responding to the care of their client. Why does it take weeks to respond to a simple email (multiple e-mails) totally rediculis.

Capital Mortgage
Carol P. rated

When right after buying my new home I found out this Company had bought my mortgage and I read the bad reviews I got really worried. Now I was in a particular situation since my husband had just passed away, I thought we had an automatic debit from our bank account and... the November payment was never withdrawn!! I called to see what had happened. Kearned there was no direct oay set up. I was behind two months by then!! Penalty to be paid etc. I called and this lady Tiffany answered she was extremely understanding and pleasant!She immediately took out the almost $130.00 penalty and helped me set up my auto pay. I promised I would write about her here. She really deserves it. So I did. Great job Tiffany!

PrimeWest Mortgage
Mason C. rated

My experience with Primewest has been fantastic, great customer service and the management was very insightful.

PrimeWest Mortgage
Bill D. rated

it is easy to criticize a business when they do a bad job. most of us will rarely make an effort to compliment a good experience. I am taking this opportunity to praise Primewest Mortgage and my loan officer Gary Henry for their extra effort at getting me and my wife into our first home. when other mortgage companies told us we could not qualify Gary and Primewest found a way. Thank you Gary and PrimeWest.

Westex Federal Credit Union
Beau F. rated

Absolutely one of the worst places I have ever done business with. I have average credit just like most people and this place hasn't given me the light of day about a car loan or credit card. I don't expect special service by any means , but for a current customer with multiple accounts I expect to be treated by a loyal customer. I will be closing my accounts today and moving to American national bank who has financed me for over 6 car loans. The loan officer I try to do business with at WTFCU told me that he didn't make money of off credit cards and didn't care to steer me either way. I also had to call numerous times and after 3 days later he told me he couldn't help me , so I guess a courtesy phone call was out of the question.

Capital Mortgage
msc32511 rated
Run from this company!

Refinanced two years ago, loan was sold to these guys and it's been a nightmare ever since. Let's see I guess I'll start with the fact that they didn't pay my mortgage insurance out of my mortgage payments for months and I did not find this out until my insurance agent called me and asked if I wanted to add home owners insurance to our existing policy. Needless to say my jaw dropped when she had told me my HO policy had been cancelled for lack of payment and I had not had HOI for about 6 months. I immediately called CMS for an explanation and was transferred to the lady who was in charge of insurance named Corina who had as much knowledge as I did regarding the business. She proceeded to tell me that she just took over this department after whoever was in charge of it prior was let go ( sounded like she/he was fired for something inappropriate) possibly taking people's escrow money? Corina then proceeded to tell me that they put me on forced insurance (extremely expensive) and when asked why I was NEVER contacted by their company to tell me I was being placed on forced insurance I got no answer. After a month of haggling with these people I finally got that resolved with help from my insurance agent. No that's not the end. Since that time CMS has twice paid double payment to my insurance company so now instead of not paying they are overpaying which in turn causes me to get a check from my agent which I then have to send back to CMS to be credited back to my account. As if all of this stuff isn't enough it takes an act of god for someone to answer the phone at ANY extension and leaving a message is laughable, I have yet to receive a callback from anyone on any of the numerous issues I've had. I just had dumb luck twice and another time my insurance agent had to call them and demand that someone call back. I've had an escrow question that I've been trying to contact them for about a month now and have yet to receive ANY callback. Run Run Run from this company, it's so bad I would consider refi and paying a higher interest rate with another company just to leave these hacks!

PrimeWest Mortgage
frooma rated

My husband and I are very disappointed in PrimeWest. We are first time home buyers and when we didn't qualify for a more expensive home, we feel like we were not given the time of day once we found a house that was more in our price range. Their loan officer, Gary Henry, has not been good at communicating with us at all. Because it's our first house, we did not understand what all the numbers were and he acted like he didn't have time or care to explain it to us. Our realtor was very good about sending in our contract so that we could get a lower interest rate, but because of his late response, we lost out on it! Our interest rate went from 3.75 to 4.25. Our monthly payment increased by $30/month. That may not be a lot for some people, but it is for us. His excuse was that he was not expecting it to increase that quickly. If he had worked on the contract when the realtor sent it to him, we would have gotten the lower interest rate. He also promised our realtor and us that he would put in an order to have the appraisal done faster so that we would know if we needed to come up with any extra money. Did he do that? No, sure didn't. So, now we will have to be scrambling at the end because of his poor customer service. We will NEVER use PrimeWest again, and ESPECIALLY not Gary Henry.

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