They took 7 and half hours to get my daughter into a Kia after putting the wrong info into the computer and they are 11 hours away from home and still had to drive back the same day!!! Very unhappy that they made them sit around there to get things right with their two small children. Will NEVER buy a car there.
Awesome experience had my back as soon as I got 2 Adobe they took care of me and walk me through d whole car buying experience never once did i feel like they were being dishonest. Now I have my car and greatly satisfied. Thanks Guys!
They did get me into a denali and over a month later they made me return it and now I'm still here waiting for my $5350 down payment refund 2 weeks after I already gave them back their denali, thinking i was going to get my refund as soon as i gave the car back. Guess not. Not the best place to get a car if anything goes wrong they will give you "THE RUN AROUND!"
Purchased a 2015 F 250 from Reagor Dykes in Lubbock. Could not have had a more pleasant experience. Joshua and Tanner were fantastic. I highly recommend these two if you are in the market for a new or used vehicle.
No problems with my vehicle when we left the lot like other dealerships do, less miles milage when we bought , and friendly service.
The best guys to work with. Helped me with my purchase.they were great to work with. Made my purchase easy
**Delete if not allowed *** I responded to a Groupon advertisement for an oil change and took my 2012 Nissan Maxima to Certified Online Auto located at 1314 FM 1585 Lubbock, TX 79423 on 10/20/17. I started having issues with the vehicle week of 11/20/17 and thus, called a mobile ASE Certified mechanic. The vehicle was inspected, the mechanic took video and pics showing that the oil filter was not properly installed causing the vehicle to leak oil within the inner components of which ultimately damaged the engine. It was confirmed the leak originated from the oil filter. On the first business day following the diagnosis, I contacted Certified Online Auto's shop manager who refused to tow vehicle to his shop to address the workmanship issue, refused to provide information for his insurer, and furthermore, suggested the vehicle could have had a prior oil leak. Our vehicle definitely did not have any prior issues and had his shop noticed oil leaking during oil change it is feasible to assume they would have mentioned it. We are looking for this shop to take accountability for the workmanship issues and indemnify us back to our original position by repairing the issues they caused. We are now OUT of transportation completely due to this shops negligence and unwillingness to fix an issue they caused . Please be aware !
Victor is the person i talk to and he got me exactly what i wanted thank you will keep doing business with him and the business
They have beautiful cars and they are all so clean,taken care of... very nice place to look for a used vehicle! I'm just in love with mine!!
Do not buy from this place unless you are LOOKING to spend more money than you have. Something is wrong with 90% of all there vehicle's most of the are just plain expensive but, 1 thing that is a sure thing is HOW we as customer are to them such an easy prey. They ripped my family off with a broken CAR & they know it, they knew it & they just don't care. From one customer to another BEWARE your loss will be exactly that YOUR loss, they know the law & how to use the system to there advantage we are no threat to them once you've paid the bill & what I mean about that is there just out to take your hard earned cash.
Great place! Bought a car from these people, man they are so nice.. I love the car and the customer service that have received. Sending more people to ya'll!!!