Shelby and Friends
2423 87th St, Lubbock, TX 79423
Shelby and Freinds
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I don't offen take time to write reviews, but this was by far the best child care facility in this area. Everyone was extremely helpful and friendly. I was very impressed by the structure and customer service. I feel very confident in the care my grandchild receives.
Worst childcare facility I’ve ever been to. It’s basically boot camp for kids. The staff is extremely rude and the kids are treated with much disrespect. Not to mention the unsanitary handling of diapers and food. I’ve worked in childcare where it is a must to wear gloves and wash hands after handling diapers, food, and bodily fluids, here the “teachers” do not make it a point to do so. If you have a big heart and actually care about your kids and making their days wonderful, this is not the place to enroll your children at. There is a certain way to be sympathetic and understanding while teaching the children to respect you as a teacher, but here they believe you have to be a drill sergeant to get the children to respect you. They do not do any kind of childcare training for their staff to learn how to be proper childcare teachers. They do not check or require CPR training before leaving you alone with the children. They do not require the teachers to do health checks or write reports when a child has an open wound accident. Kista (assistant director and Shelley (owner) will fool you with a makeshift smile and sham qualities in their personality, but when you leave its like Miss Agatha Trunchbull from Matilda. The worst part is that they think it’s okay to be this way with their staff and children. I do not agree with many procedures I observed while at this facility. Parents beware.
Absolutely the BEST daycare facility in town!! My daughter has been enrolled here since she was 4 months old and now is 10 years of age. Very clean environment, friendly staff, and quality care of all ages. The owner/director is all about business and strives to ensure each child is cared for by hiring only the most qualified care takers. I have recommended S&F to several friends for their children after being at other centers and although being placed on a waiting list for enrollment they all feel its the best place for their children and worth the wait!
Awful Daycare!!! The owner is rude. They forgot to feed my son all day one day, nothing to drink or a bottle. They have different teachers with him everyday and some of them I have never even met. My son came home the other day in another child's diaper and the wipes they had in his box weren't the wipes I purchased for him. they cant keep up with the babies in this place. We left there and got threatened because we didn't give a two week notice. please keep your child out of this place.