Animal Hospital Of Lubbock
7902 Slide Rd, Lubbock, TX 79424
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My dog was cut tonight and I googled 24 hour pet services and this is the first place that popped up. I frantically called and tried to explain my situation to a man who rudely cut me off and asked me if my pet was a regular at their clinic. When I said no and that I didn't know where else to go because my vet doesn't have a 24 hour clinic, he informed me that he was sorry but he could not help me until tomorrow. I ended up having to do a little more research and found the 24 hour animal emergency clinic in lubbock, a place that helps ALL animals who need it after their vets office is closed. The man who helped me there was very nice and reassuring and had wonderful advice that calmed me down and helped me through the steps to stop my puppy's bleeding.
I seriously have never been more upset about customer service in my life. Does this mean that if I would have come into their after hour clinic with a bleeding dog that they would have turned me away until morning? I am not usually one to write mean reviews but when you devalue the well-being of my dog, you deserve it.
On another note, maybe if this guy would have provided me with the help I was looking for I would've become a future customer, just saying...