What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
5721 Genoa AveLubbock, TX 79424
i'll give these guys a 5 even though I never visited them, and here is why. I wanted a timing belt change on my car, and called them up after seeing their impressive reviews. A sweet guy named Roy picked up the phone. He said he doesn't do timing belt repairs, but then asked me where I live. He…
1414 Avenue LLubbock, TX 79401
I chose M&M based on the reviews on-line. Based on my experience, the reviews did not fall short. Mitch, who is the owner of M&M, is an honest and reliable mechanic who does a great job. I was surprised to see so many customer in the service shop. The shop was very busy with a lot of cus…
1314 E 50th StLubbock, TX 79404
HORRIBLE CUSTOMER SERVICE!!!! We are from out of town and had to drive 2 hours to pick up the vehicle after hours and have been sitting in the parking lot for over an hour and keep being told just a few more minutes until someone will be here.
4418 50th StLubbock, TX 79414
From Business: We also provide performance work, such as, nitrous and supercharger installs, complete performance engine build ups, custom exhaust, headers, computer tuning for gas mileage or performance, and a few turbo installations. Specializes in : tune-ups, wheel alignments, brakes, electrical and computer diagnostics, engine repair…
203 County Road 7300Lubbock, TX 79404
Just wanted to say a-ivies has built numerous transmissions for me and not once have I ever had one problem out of any of them. The service is great and they knew about all of the latest updates for my transmission. Wanted to give special thanks to the secretary,can't remember her name, and espe…
2506 34th StLubbock, TX 79410
From Business: Our goal is for you to feel comfortable leaving your vehicle in our hands. Over the years we have established countless loyal customers and new friends. We look forward to the future and will continue to provide the best service we can. Thanks to our community, Scott's Complete Car Care has been voted "Best of Lubbock" 13 …
1503 114th StLubbock, TX 79423
From Business: Find ACDelco auto parts for your vehicle at in Lubbock, TX. provides high-quality car parts for all major vehicle systems, as well as off-road, marine and industrial equipment. Our product portfolio includes maintenance parts, such as car batteries, spark plugs, oil filters, air filters, wiper blades, and brakes, as well a…
6312 Milwaukee AveLubbock, TX 79424
From Business: McGavock Nissan is a family owned and operated premier Nissan dealer located in Lubbock, Texas. For the past 40 years, we have served West Texas, Eastern New Mexico and the Texas Panhandle with our exceptional customer service, leading-edge service and parts department, experienced staff and a genuine desire to meet all yo…
3034 Slide RdLubbock, TX 79407
I was heartbroken when my new 2017 Camaro was caught in the recent hail storm that caused $3,000+ damage only 15 seconds from my garage. I'm a bit picky about the quality of the paint and keeping the car in good condition so I wanted to take it somewhere with a great reputation.Allen took time t…
6027 Spur 327Lubbock, TX 79424
MMSanta: We sincerely apologize that you believed your experience to be less than par. We would like to take a moment, however, to point out a few discrepancies between the work requested and actually preformed here at our dealership. Here at Mears Mazda Volvo we do pride ourselves on excelle…
4408 Itasca StLubbock, TX 79416
Keith was prompt, courteous, efficient and knew exactly what the problem was with my brakes and how to fix it. Within 5 minutes of diagnosing the problem he gave me a quote on parts and labor. He even gave me a receipt for the parts and a 90 day warranty on the labor after the job was done!I wil…
4519 34th StLubbock, TX 79410
I am so happy with the work done on my truck.They saved me so much money and were sweet & honest.I cannot say enough about them.I would refer them to everyone that has transmission needs.Thanks guys!
4515 Iona StLubbock, TX 79415
This is a business I would highly recommend. The employee's are friendly, helpful, they stay on top of things, but most of all they are honest. They towed my daughter in laws car to their shop worked on it. Had it ready within a couple of days. May God keep blessing this business and the great…
7411 83rd StLubbock, TX 79424
From Business: Transmission Repair, Engine, Air Conditioning, Suspension, Brake System, Tune up, Oil Change, Safty Check, Road Trip Checkup. Computer Diagnostic Transmisson Air Conditioning Tune Ups Exhuast Systems Brakes Engine Repair & Service Free Estimates Over 35 Years in Business
3334 34th StLubbock, TX 79410
I have been going here since 2011 and trust them to fix what needs to be done at a fair and honest price. I have an older car and I appreciate Prock's expertise when I bring my car for service. Always prompt, friendly, and professional.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Keith was prompt, courteous, efficient and knew exactly what the problem was with my brakes and how to fix it. Within 5 minutes of diagnosing the problem he gave me a quote on parts and labor. He even gave me a receipt for the parts and a 90 day warranty on the labor after the job was done!I will definitely be recommending Keith to those needing mechanical work and retaining his services in the future.
I retract the negative statements that I made about Ben Shepherd and Shepherds Auto Care.I apologize for any harm I have caused
Will charge you twice as much as called for on the job, refuse to refund, won't repair your vehicle correctly after having 3 separate times. When file a claim with BBB, they will still refuse to make it right.
**Delete if not allowed *** I responded to a Groupon advertisement for an oil change and took my 2012 Nissan Maxima to Certified Online Auto located at 1314 FM 1585 Lubbock, TX 79423 on 10/20/17. I started having issues with the vehicle week of 11/20/17 and thus, called a mobile ASE Certified mechanic. The vehicle was inspected, the mechanic took video and pics showing that the oil filter was not properly installed causing the vehicle to leak oil within the inner components of which ultimately damaged the engine. It was confirmed the leak originated from the oil filter. On the first business day following the diagnosis, I contacted Certified Online Auto's shop manager who refused to tow vehicle to his shop to address the workmanship issue, refused to provide information for his insurer, and furthermore, suggested the vehicle could have had a prior oil leak. Our vehicle definitely did not have any prior issues and had his shop noticed oil leaking during oil change it is feasible to assume they would have mentioned it. We are looking for this shop to take accountability for the workmanship issues and indemnify us back to our original position by repairing the issues they caused. We are now OUT of transportation completely due to this shops negligence and unwillingness to fix an issue they caused . Please be aware !
Worst experience I have ever had. Couldn't fix my car after having 3 separate times. Charged me double that what is allowed. Refused to make it right.
I hope none of you have to deal with this establishment! What a nightmare i had with them. They are heartless. I’ve never dealt with a wrecker service like this place before. What a shame that they are in business.
Always been there for this old Mexico missionary. Maybe the fact that Ben is a Christian is the reason for any bad reviews. As for me and my house, we will stick with Ben...God bless ya my friend. Keep up the good work.. RC VG
We had both drive axles replaced on a 2005 Dodge Caravan. The repair was both timely and with reasonable cost. The experience was above and beyond what you would expect in todays climate. Other vehicle concerns were noted and brought to our attention and a slow leaking tire was found and repaired. We used their preferred towing service and this charge was added into the final bill. All in all everything you would want in automotive repair!
Awesome Experience with Christian Brothers. Fast ,friendly service.I took my car in with AC issues got straight to the problem fixed and out the same day. Thank you
I came in and they were very helpful right away! They made sure that I got my truck in as soon as possible and were very personable!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.