I was sold 93 yards of carpet for a living room and two smaller bedrooms. I measured it and determined it was about 70 sq. Yards. So when I was told it measured 93 yards I just blew it off as a miss measurement on my part. When the guys finished the left the remainder of the carpet in one of the bedrooms. I was more than shocked to see 3 large pieces. I mean large. Probably 20/25 sq. yards. I am an old man and have had lots of carpet installed and have never had so much left over. I get it, it is much easier and quicker not to have to piece it but really? I suspect the sales person probably figured I was maybe a little senile and he would soak me for a few hundred bucks. Well he did. So hard to keep from getting cheated these days. We are happy with our carpet otherwise but if you are considering Griggs, you might want to keep looking. Be on your toes with these guys.
We were assured by the salesman that the more expensive carpet he were showed was well worth the money. It was very good for wear and spills would come right up. If they didn't it would be cleaned by a professional, if it didn't come up, they would replace the carpet. Well I spilled a coke, started working on getting it up right then, like I was told to. The coke color came up, but, not the syrup, or sugar. It just matted down in that place. So, I called our salesman, and guess what, not his problem ! He gave me a number to call, they gave me a number to call, then I was told it would cost $2.00 per mile, plus $65.00 for the spot. We live 120 miles from the closest company approved. Then I was told that we HAD to have the carpets cleaned every year for the warranty to be good, well news to me ! Plus our old carpet had a seam that showed and we asked about if the new carpet would, he told us no, they would make sure and lay the carpet where it wouldn't, well, it does ! Now we know not to go back there where they do not stand behind the expensive carpet they sale !