I've only tried some bakery items there and they weren't bad (though a bit too sweet for my taste), so I can't vouch for the cafe food. But the place itself is not the cleanest. I saw food on the floor and some dead cockroaches in the corners. Stuff besides the bakery seem the cheapest you can find (both the hot chocolate and the spiced tea are instant). The girls working there seem totally indifferent to customer service. They weren't mean but it's pretty clear that they are bored and more interested in chatting in the back kitchen than cleaning up the place. A shame, since it has a lot of potential.
Worst bakery I've ever been too. My friend had her wedding cake done here and it was awful. First of all it was the wrong color, looked nothing like we asked for and to top it all off it was leaning and sinking in. Like if they had just baked it the day of and tried to pull it off. We contacted them and they gave us a $50 refund for a $325 messed up wedding cake. Like that makes everything better. We had stressed to them important details that she wanted and they didn't even write it down! Will never return or refer them to anyone.
Horrible experience with Bakery Creations for our wedding!!!! Our initial experience with Bakery Creations was good and the cakes tasted phenomenal; we were assured they could meet our expectations and deliver when we needed them too. The positive experience ends there. We had an outdoor wedding in June and informed Bakery Creations multiple times that there was no refrigeration available and set a firm delivery time that they showed up an hour and a half earlier than scheduled. The bridal cake was not made in the design ordered (despite providing them an exact picture), had very sloppy icing and was leaning upon delivery. The groom cake was missing an entire layer, had very old strawberries and had terrible icing. Both cakes were beyond dry and tasted horrible, the groom cake was so terrible we were not able to serve it. We went out to Bakery Creations after our wedding and took the cake with us to try and work something out and instead were screamed at and told that their cakes were perfect. We ended up having to take them to court to get our money back for the horrible cakes we were delivered. I would never recommend them for any occasion as they failed completely to deliver on any aspect of our cakes and they were incredibly hostel and angry when we went back to discuss the issues with them.
This place is HORRIBLE!! the decor of the cake was fine but the cake tasted discusting. We ordered a cake for fathers day/ Birthday so we had a few guests, we were all very excited to try the cake, but when we cut the cake it smelt sour and when we took a bite it tasted even worse! I called to complain to mananager and she told me the owner would be calling me in a few days.... its been 2 weeks and still no phone call. My friends, family and I will NEVER order from them again!
I have been buying my cakes here for the past 5 years, and am always happy with the results. I have never had a problem with them at all and everyone always tells me how good the cakes are.I always recommend their business to everyone I know.