I know this place very well, as I moved with some of the women when they left a previous spa to branch out on their own. Not only have a spent a lot of time and money there, but Rana was gracious enough to allow my students to investigate her business and make marketing recommendations for them. First off, as a customer I've never had a bad experience there. I look forward to my appointments and depend on these ladies to help me take care of myself on a regular basis. Sure, any business or employee will have a bad day from time to time but every experience I've ever had there has been excellent. I was worried that learning too much through the student project would cloud my opinion but I was delighted to find out that the owners of this establishment are eager to do whatever it takes to have happy employees as well as happy customers! This business is not only professional, the employees are customer service/ customer needs oriented, which is refreshing for Lubbock. In a town that has little to no customer orientation, this spa does for sure! And like others on here, I've visited spas all over the US. Sure, I've been to larger spaces with expensive real estate but the services and customer orientation of Renaissance rivals spas at the Biltmore and the Broadmoor, and blows away the Woodhouse chain!
WOW!! I honestly can not say enough about my experience with Laura! She is amazing! It was my birthday and my fiance wanted me to get my hair done and I was searching everywhere and looking at reviews online when I found a biz card I had picked up earlier in the summer and it was for a free haircut. Since I was getting color as well I called to see if she could fit me in. I must mention the night before I had a party with my Fiance and Jose Cuervo, 3 was not a crowd. LOL! Well I decided to save some time and get a head start on the hair cut. OMGosh, I cut over 4 inches off of my hair and when I woke up the next morning I was afraid to look in the mirror. However, it looked really cute but was not even. Laura not only shaped up my wreck but added some great highlights as well. When I walked out I did not look like the same person! I went in feeling like a 1 star and came out 100% 5 stars!! I am sure the owner is really good as well and her name is Lori I think. Ask for Laura if you go and she will rock your world!! Thank You for making my Birthday not just better but Beautiful as well! Oh and I almost forgot to mention, they have a really cute boutique as well so prepare to maybe spoil yourself a little extra. :-) Beck
LBKmom, you are totally wrong in your review of Lubbock Renaissance European Spa. Makes me wonder if you are the former employee who was unable to work with others –effectively- in a sophisticated environment! What you have written is totally false, cruel, and deceptive. What is worse you are doing it on purpose, you are writing without ethics. Five stars to the new beautiful Lubbock Renaissance European Spa. It is excellent in all forms. I have lived in Denver, Washington D. C. and other cosmopolitan cities and I was very impressed to see something this beautiful for Lubbock. I have been to other spas in Lubbock where I felt out of place and the employees presented themselves to be far above me, but not at the Renaissance. The Lubbock Renaissance European Spa far out glows the others. It is immaculate, beautiful, and very serene. They offer all services and the people are friendly . They made me feel very comfortable and did not intimidate me. The owner is very gracious, is very knowledgeable, and truly represents her Spa, beautifully. I will go back.
Hands down one of the best salons in Lubbock! I desperately needed some highlights and googled "highest rated salons in Lubbock" and found Andropolis! They were so helpful and friendly when I called! They were able to get me in with KELSEY the very next day at 9am! The staff was extremely welcoming when I walked in, and Kelsey quickly greeted me and took me back immediately! I cannot tell you the talent this girl has!! I have extremely dark hair and typically walk out with an orangey tint when I try to get highlights. NOT THIS TIME. I told Kelsey that I prefer "cool tones" and that is exactly what I received!! She was able to achieve the color I have always wanted! Most importantly, she was honest and realistic regarding the color we could achieve the first time, while still maintaining the overall health of my hair and preventing chemical damage. This girl was a godsend to my hair, and I will definitely be calling her in the future to take care of my precious locks!! :)
I needed my highlights re done after a bad decision of having a mall chain get a hold of it, I was in a panic to get it fixed. I called Davidson - Taylor, because they have a great reputation in Lubbock, hopping that someone was taking new clients, they scheduled me with lexie that next day! When I got there I was happy to see how clean and put together the individual rooms were and the kindness of the receptionists. Lexie greeted me and talked me through the whole thing, taking her time to weave and repair my crazy lopsided highlights, having her take the time made all the difference, and now I love my hair! I will continue to come to Davidson Taylor! I loved the salon and the stylist they set me up with! Thanks sara
The moment I entered the Spa, I loved the relaxing and friendly atmospher.. the decoration and colors are very warm and soothing, and all the rooms were neat and clean. The Spa offers a lot of what I needed; facials, manicure, pedicure, hair dresser, massage. They have woderfull packages to choose from.. When I finished my facial, I was so impressed. I decided to do it more often. I had un updo done for a special family occasion, and it turned out very nice and unique. I liked my well done manicure. I didn't have a chance to try the massage yet, but my friend who tried it and recommended the place for me said that it was awsome. The employees are so nice and friendly, I felt at home.....
Not just hair, is not to shabby. I loved my recent experience. Marlyse, was my stylistic and she has the personality to go along with her expertise in hair rennovations. She made me look great and did it with lightning fast doped. Tom the.moment you walk in the whole place is a buzz with energy and smiles. The whole group working there is very friendly. I got a hair cut, waxed my eye brows and lip and it was very affordable. I can't say enough good things about these wonderful ladies. I highly suggest giving this place a try. Ask for Marlyse, I will never let anyone else touch my hair.
I have visited many spas from New York City to San Francisco and in between like Ojo Caliente in New Mexico (one of my favorites) and I must admit Renaissance European Spa reminds me of these places, exquisite, beautiful and yet not pretentious where I would feel uncomfortable. I found the massages, facials & beauty salon to be par excellence. It looks like they offer a lot more then I had experienced and I am willing to make an investment in me. Of course, locally I would choose this place. Who would have guessed a RENAISSANCE is taking place in Lubbock, Texas? Five-Stars. -BR
Have you ever watched an artist? Whatever their choice of expression, be it brush, pencil, or ballet shoes, they become one with it...it becomes an extension of the artist. They work gracefully , intimately...watching is painfully voyeuristic as their creation appears from nothing. Their process is as lovely as the product and it's as natural as a blossom whispering to the ground from a crepe myrtle. So is true of David with his comb and scissors. When he's through, you look as if you've found your own personal, simple perfection. David's work, art is exquisite. D Grant
I've been to the Renaissance European Spa and it was wonderful. The employees treated me like a princess! I couldn't wait to tell show all my friends my new hairstyle and tell them about the great experience. The spa is so beautiful and relaxing and the people are nicer than apple pie! I don't know why anyone would say otherwise. I am not the owner or related to the owner in anyway. If you want to question me, feel free to send an email to email@example.com. Besides, you don't have to take anyone's word for it-just go check the place out for yourself.