DO NOT rent from this location! If you don't have a choice, VIDEO the entire car inspection process and make them mark down EVERY SINGLE TINY LITTLE scratch, dent, and/or damage. DO NOT believe their "this is too small to be marked". That was exactly what an employee told me and now I am being charged over $1,000 for scratches that were already there! Very poor business ethics! Manager only cared about his performance numbers to the company, not the customers. I am a Gold member and still get treated like this. This location is destroying Enterprise's brand and customer confidence.