Was In For A Few Items Ive Seen Online, The Website Said They Were In Stock At This Location. Happened To Cross A Manager Talking To An Employee. (I Suffer From Social Anxiety And Depression So One On One Service Is Usually Ideal For Me.) Waiting Until They Were Done Talking The Employee Tried His Best To Help Me Find Them. The Items I Was Looking For Weren't In Stock. The Cashier At The Time Called The Person They Were Talking To Earlier To An Aisle To Assist Me. Pointing Towards The Location. The Woman I Talked To Told Me That They Haven't Had This Item For Sometime. Walked Me Up And Down That Aisle About 3 Times And Said I Could Try My Luck At Seeing It In A Busier Location. I Asked If She Could Maybe Check In The Back She Told Me Everything That They Have Is Out And That They Rotate Stock Regularly So She Would Know. I Showed Her My Phone So She Could See The Items (Also Including The Fact They Said "IN STOCK") Huffing She Walked Towards The Back Room As I Stood With The Front Cashier From Earlier. Asked Him If He Knew How To Check His System To See If Any Other Locations Had These. (He Didn't, I Nodded And Put My Head Down Watching The Floor In The Meantime.) The Phone Rang And The Cashier Answered It. He Told Me She Said No And I Left. (Considering I Put Myself Out There To Talk To Her, I Was Saddened That She Hadn't Even Tried Walking Back Towards The Front To Tell Me This Herself), She Was Chatting With Another Employee Towards The Back. The Customer Service For Management Could Use Some Work. Aren't Employees On The Sales Floor Supposed To Be Kind And Actively Looking For Customers To Assist While Working Instead Of Gossiping And Lazing About? Disappointing Experience Not Going To This Location Ever Again.....
4745 Arapahoe Ave Ste 120Boulder, CO 80303
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