We contacted Colorado Custom RV Repair to diagnose and repair/replace our micro/convection oven in our RV. After looking at the unit they determined the unit needed to be replaced. They stated they would order a comparable new unit and schedule a time to install the replacement unit when it arrived. After waiting for 2 weeks with no communication from Colorado Custom RV, we called for an update. We were unable to get a response on the phone, and after leaving several messages they would not return our calls. We looked up the business location and went to their office to inquire about our unit and installation time frame. They reported that they did not know about our unit or plans for replacement and we were not on their schedule. We were told Joann (the secretary) would call us later in the evening with the information. Several days later we were notified that a they had a unit and needed to schedule a time to install it. An invoice was emailed following the installation. I reviewed the invoice and checked the model number of the installed unit with the model number on the invoice and they did not match. According to GEappliances.com the replacement unit which was installed retails for $599. The unit price on our invoice was listed $1099.89 The invoice shows that the warrant company allowed $989 after $100 deductible. In addition to the difference in cost, we paid the $60 for shipping and the insurance for the extended warranty paid them a total of $1024.11 for the installed replacement unit. So we have an inferior unit compared to the one on the invoice and they have the $400+ difference. We have left several messages to work with them to correct this discrepancy and they have not returned our calls.
Outstanding service. John the manager explained everything to us and I left with a piece of mind. Will not go any where else for all our trailer and…
8701 Brighton RdCommerce City, CO 80022
From Business: American Storage Trailer Leasing is locally owned and operated. We have been serving the Denver Metro Area for 33 years for all storage and transportation needs. …
I had been having problems with the furnace in my coach since the day I bought it and had taken it back to the dealer three times and told "no problem, we fixed it this time" only to find out they hadn't. A friend of mine suggested I call them after having them fix a problem he was having with the water heater in his fifth wheel. Long story short, I'm toasty warn now and a lot less than I was quoted just to have it looked at by two other mobile service repair in the area.