My mom and I went in there on a Thursday around 6, There was a lot of confusion on who was with who and he was going to get their nails done first. Anyways, First we were rushed to pick out our polish. and then I sat down and the lady proceeded to put the foil on my nails to take off my gel polish, during this she proceeded to keep answering her phone and texting.. once the foils were on she took off to the back for a good 10 to 15 minutes. (Probably on her phone). I got up to look at other colors and asked a gentleman if this was a specific color and she showed me, and i said can you help me find a neon pink.. he grabbed me and pushed me over to the wall and said look. Already angry i went back and sat down and then the lady came back and started to take off my gel.. after one hand, she made another guy do the other hand.. and he was in a rush as well, so now my nails look very poorly done. I have gel on my skin and all my nails are not even to the other hand, not to mention he filled my nails done so thin they were burning and are very thin now. I am not very pleased. I went to 5 star a long time ago and they did not impress me with a full set-burning my nails with the grinder and causing divits in my nails. I gave them a second chance and now I probably will never go to them again. Meanwhile other people were getting their nails done and they even seemed angry since they kept changing people on them as well. I felt bad for the other customers around me as well..
When and nobody was really friendly sat down have 3 other people with me to get pedicures the lady didn't ask me any questions like maybe how I wanted my toes completely rounded them made them super short and filed the top of my toe nail??? REALLY what the heck I leave for vacation tomorrow VERY BAD PEDICURE which I didn't even think was possible and to top it off they over charged me... NEVER AGAIN
I absolutely love this place! My daughter and I frequent here often! We love the service and the people! I'm a long time customer for sure!
First time ever that I have left a salon completely happy with the service a received. I had a full set of pink and whites done as well as a pedi for me and my 5 year old daughter. They were great with both of us! Very clean and friendly. We walked in with no wait time at all. Will definitely be going back for all my fills and anything else we need!
I would rate less than a star if this was possible! I used to go here all the time, and they were great. But recently, my manicures have been absolutely horrific! My last one had fuzz in the polish and the french tip was visibly not right. The line was not smooth, but wobbly and didn't even go to the edges of my nails. This current mani I got gel nail polish. The polish is up on my cuticles and over the sides of my nails in some spots, while being devoid of polish in other areas!! I complained twice about how bad they looked and the lady didn't really do anything. I asked for at least a discount, but they refused. It looks like a 5 year old tried to paint my nails!! Two times in a row is unforgivable for me.
Just walk in, no appointment, was told Less than 10 wow...! cute and clean salon why s not right? I waited 7 minutes... My name was called. So cool... Guess what? When I sat down on the spa, pay attention around... 3 people walk around to clean spa with bleach, alcohol sprayer bottle on hands. Wow...! 3 cleaners to clean the spa chairs only. So clean... I will come back and bring more friends. Good job 5star nail spa.