This store has the most absolute horrible and rude customer service I've ever had to encounter. Employees pick and choose who they want to be kind, say hello to etc, and who they do not even acknowledge or show any kindness or good customer service whatsoever. I like the items sold at this store but dread going there due to the rude and unsatisfactory customer service.
Whenever I walk into Hobby Lobby, including THIS one, I feel uplifted, happy, and inspired. I've gotten a lot of help from workers in there, any time I needed it, and spent a lot of time once returning items left over from my daughter's wedding that didn't get used. They had to open a new register, but no one looked "sideways" at me, but cheerfully refunded me. There is NO perfect store out there and a one-time-bad-experience shouldn't cause a person to boycott (or as good as) a business. I've had bad experiences in places, but I either don't go back, or I take a chance that they've gotten their act together.
Stay well clear of this store!! The Manager is a clueless individual with no people skills whatsoever and it go downhill from there. Forget about Customer Service, you'd be better off going to lunch and having a nice meal while headed to Micheal's or other store that really cares about it's customers. Forget this store and spend your hard earned money else-ware. I might go back if I see a sign out front saying, &quot;Under New Management&quot;.Avoid at all costs!!!