Every time I'm there they greet me as soon as I walk in very helpful with any issue I have
Terrible service and forces small towns into exclusivity contracts. Which should be illegal. Unfortunately this company is the only option for a lot…
Ask for Scott, he was great
Out of all the louisville area stores 7801 shelbyville rd is by far the worst att store I've ever had to deal with apart from poor customer service and lengthy wait times at the end of the day you still won't get your phone I've been with att for over 7 years but after the experience I've had with this store and att in general I'm switching to Verizon the minute my contract is up! 1 star since 0 isnt a rating!
everytime I visit for an upgrade or other issue I walk around while sales people keep working. there is no hi, or be with you in a moment. id take a middle finger over being ignored. this store id ignore if at all possible.
AT&T is currently defrauding its customers by baiting them with the promise of more data for less money and taking away the bi-annual contract discounts for upgrading phones. They are doing this by initially giving you a credit of $25 per line that you lose when you upgrade your phone at a subsidized rate. This will increase my annual bill for 7 phones $2100 and they got me with a simple click on the app. I went to THIS location and they told me to call customer service because they wouldn't help me get my old contract back.