Our Bass Properties apartment had a constant stream of cockroaches (many the size of my thumb or larger), paper-thin walls, and loud, unruly neighbors who were often loud and unruly until three and four in the morning. Any concerns voiced to Bass Properties management were belittled and ignored. (And management changed on a fairly regular basis.) Then, after faithfully paying our rent in full and on time every month, when we were finally able to escape this awful place, the company returned almost none of our security deposit. Predatory, malignant, and in no way trustworthy. Steer clear. (And the only reason I rated this place one star is because I had to rate it in order to leave a review. If I could have, I would have given it negative five stars.)
6511 Glenridge Park Pl Ste 10Louisville, KY 40222
From Business: Operational for more than 20 years, Wakefield, Reutlinger AND COMPANY/REALTORS is a real estae company. It has a staff of trained and certified agents who assist …
4738 Dixie HwyLouisville, KY 40216
From Business: Montgomery Realtors is a full-service real estate company that has been in business for over sixty years. Not only does Montgomery Realtors provide apartment home…
Thompson Realtors is terrible. On more than one occasion, they would claim that they never received my rent payment. I would even mail it in 2 weeks early every month. They would not allow the option of dropping it off at the actual apartment building office where I lived. I either had to mail it in, take time off of work to drive to their offices downtown, or get charged a fee to pay over the phone with a credit card. I finally figured out they do have an after hours drop box, but I was never told that until my last month living at Norbrook Arms Apartments. Whenever they claimed they did not get my payment, they would send a very rude letter saying that I would be evicted immediately with no exceptions if they did not get payment plus an almost $200 late fee. I had lived at Norbrook Arms for 2 years before they took over managing, and I was never late on payment or had any issues at all in regards to my rent, yet they still charged me that ridiculous late fee. Beware before you go through them!
I just wanted to say thank you for the great job that you all do! I was so pleased when I arrived home from work. Our steps and sidewalks had been cleared and salt had been put down. I knew it was you all because it was done around the whole complex and it was done neatly. I became a cheerleader for Schempp Realty (Go Schempp!Go Schempp!Go Schempp!) I had to do the tippy toe dance as I was walking. Keep up the good work!!
Our Bass properties unit at Park Side/Parkside (2519 Wallace Ave. Louisville, KY 40205) had gigantic cockroaches. Also medium and small cockroaches, but the ones bigger than my thumb were obviously the most troubling. Panicked concerns voiced to management were belittled and ignored. The unit also had paper thin walls that allowed us to hear everything (and I do mean everything) that happened next door and upstairs. And after ALWAYS paying our rent in full and on time, Bass refunded almost none of our security deposit. Living in our Bass Properties apartment was a terrible, terrible experience.
The worst realtor ever!Be warned completely Unprofessional.
Follow your gut if you have to deal with Joe! Very unprofessional and slow to respond to anything. Had to turn down a great property because of his red flags!
Unprofessional, reactive personality
I bought a home in one of their developments and they've been difficult to work with. They haven't honored things that were included in the contract and were supposed to have been taken care of prior to closing and they have neglected to fix things covered under the home warranty they provided. I regret having done business with them.
Our experience was horrible renting through this company!! Joe was never on time and had my fiance do the "walk through" by himself because of supposed personal issues. When my fiance started checking to make sure everything worked in the house, and found the fridge was not working, he called the management at 1:30 and he did not answer until 3 pm when he called again and Joe said it was friday afternoon, can it please wait til monday? My fiance told him no, it needed to be addressed because we were moving in the next day!!! When my fiance got there, he saw many issues besides the absolute mess of a house that should of been move in ready, but it was so dirty that I would not want to bring anything into the house. Joe promised he would have it cleaned before we moved in, but it was actually a disaster! We spent 4 hours cleaning and it did not look much better which shows how dirty it was. Along with it being dirty, the bath tub was leaking water. We called Joe at 7pm and left a message, never heard back, called again two more times and finally at 10pm we were able to get a hold of him to discuss the issues with the house. We let him know how outraged we were at how horrible the house looked since we were supposed to move in the next day, he then said that we were liars about the house being dirty and the bathroom faucet being broken. So, we asked that we could get the amount of money we gave prorated because we would clean and could not move in, even though we already rented our moving truck for Saturday. He met with us on Saturday and we showed him everything we needed to clean, and then things that structurally need to be fixed and he seemed like he genuinely did not know so many issues were wrong with this house and decided we should cancel our lease agreement and we got all our money refunded! We are very happy we got the money back because a comment Joe made was he could not rent this house out in this shape. It just shows how shady this company is by the fact, we drove by the house 3 hours later, the sign was back up for rent!!! Be sure to check everything if you decide to rent from this sorry excuse for a property management company! Also, the house is on rosedale blvd, please be careful before you rent this house!!!!!
I hired Becky as my real estate agent. As a first time home buyer she made the process easy. I would recommend her to anyone interested in buying a home.