Ok. Where do I begin. Well I was referred to the shop by a friend. My hair is natural, I had a fro. Yes, I had a fro until I went into this shop to get the right side of my hair cut down. The barber destroyed 8 months of natural hair growth in one hour. I took a picture of what I wanted into the shop and got something that looks nothing like what I got. Instead of cutting down one side, he cut my entire head of hair. It is such a mess that I have ordered some African head wraps to wear until it grows back. When I started my natural hair journey 8 months ago I let another barber shave my head practically bald and in 8 months I had a tremendous amount of growth. So I'm hoping that since it isn't cut bald in 8 months I'll have even more growth than I had when he shaved my fro off.If you are a natural and do not want to start your natural hair journey over this is not the shop for you to go to.I'm so displeased and disgusted. Only women especially women who are natural will understand how disappointed I am. I don't know if he just isn't as experienced as a barber as he pretended to be or if he just has an issue with black women being natural but because of this experience I will never go into another barbershop again.
156 N Hurstbourne PkwyLouisville, KY 40222
I have been going to PMschool for the past 2 years. Previously, had a girl I'd met at hospital...I'm an RN, she was a patient! She was a licensed st…
I purchased the 1st haircut package and brought my son (2.5) in 10 minutes early for his appointment because he's shy and can take a while to warm up to strangers. His stylist was Carolyn, who was not who I was told would be his stylist when I made the appointment. And as I was looking forward to the one we were promised (I had looked her up on the company website), I was already put off guard. He was acting shy and she never once tried to introduce herself, talk to him or make either of us comfortable. It was awful. He ended up sitting on my lap and thrashing around, screaming, crying and snotting everywhere. She sprayed the water all over his head with no warning at all. At one point, I had to tell her to stop so he could calm down for a minute, but it only lasted maybe 15 seconds.Definitely NOT patient. And his haircut makes him look like Jim Carrey from Dumb and Dumber.
Been going to Phillips Barbershop ever since my brother and I both have gone to one of thier two loacations for as long as I can remember, my son goes there and his son, my Grandson goes there that's three generations, why ? Outstanding haircuts and excellent service and shaves if want. You can't go wrong with either of their locations James or Scott at 1 or Laura or Stephanie @ barbershop II. So do yourself a favor and go buy one of them locations and get you a haircut in it shave if you like they do the old-fashioned shave, and I'd be willing to bet you'll walk out feeling like a new man. BTW I've seen women in their getting haircuts as well.
Everyone is so nice and friendly. They are very professional and really knows what they are doing. I’ll definitely go back!!
Horrible experience with the owner, Sandy! Horrible hair cut and treated horribly! She will not stand by her work! She is rude and nasty! Never apologized, accused me of harassment because I expressed my disappointment and sent her pictures of her mistakes....sent 2 different days. She asked me not to text and come back to the salon so that 'she could resolve the issue in the most professional way she knows how! So....I go back. She would not let me talk! She said she is filing harassment charges against me, walked away from me when I was showing her the mistakes she made and said I had to leave and she was calling the cops!!! She cannot stand by her work and she will belittle and berate you for her mistakes....like it's your fault! She never attempted an honest apology! Horrible nasty person that showed her true colors! I was never unkind to her and thought, before this experience, that she was a nice person. She seems to be...until she wrecks your hair! She also called me a thief and a scammer! I would stay away and tell all of your friends and family to do the same! Oh yes....she also burned my head, twice in the same spot, because she too had a hard time styling my ridiculously short cut hair! Her excuse....'I must have my son's wedding on my mind too much'! Good enough reason to burn my head, right? But...had nothing to do with the horrible hair cut she did!
I hired Keyz Salon to do the hair for my friends’ wedding. Pricing was $75 per person with a $100 deposit. No travel fee/no fee for the practice session. The deposit was to confirm we planned on using them and it would go towards covering the total cost. I repeated this information to the person on the phone and she confirmed. In the practice session I re-confirmed the payment plan with the stylist. On the day of the wedding the stylist said her boss told her the $100 deposit did not cover anything. She called her boss when I disagreed. All of the bridesmaids could hear the owner almost yelling after the stylist told her what I said. As soon as the stylist handed me the phone the owner began speaking to me very rudely in raised tones. The owner told me the $100 deposit did not cover hair, and accused me of making it up that I had been told otherwise. I told her that I had confirmed my payment plant 3 times with her employees. She told me the $100 covered the cost of the stylist packing up her stuff and coming to our venue. I said that sounded like a travel fee and she re-confirmed that they did not charge a travel fee. She then said that $100 covered the cost of supplies (we wore our hair down and curly). She was rude and sarcastic throughout our conversation. She interrupted me often, and eventually demanded I return the phone to the stylist while I was mid-sentence. She then proceeded to yell at the stylist more, forcing the stylist to leave so we could not continue to hear her boss act so unprofessionally. When the stylist returned she was holding back tears. This situation was clearly a miscommunication between owner and employees. I recommend nobody ever uses this business because of the completely unprofessional woman who is running the place. The way she treated me and her stylist was unacceptable, and she does not deserve to profit while she continues to treat people this way. If you do hire this salon for an event make sure to get your agreement in writing.
I found this shop on the internet and after going to several other places that didn't make me happy I gave East End a shot. Brad cut my hair for the first time and he can fade like no other. The second time I waited for the shop owner (Eric) because I watched him and he was very meticulous and liked how he razor cut the neck line and trimmed eyebrows. I gave him a shot and he didn't let me down. He takes his time and does an amazing job. The staff are all friendly and the shop is ran well. The shop is clean and not any head banging music in the background. Ive been to the most popular shops in Louisville and without a doubt this place is second to none. Others you are treated like a number in and out. LOve this spot.
Bonnie was wonderful. I had a trim and had excellent service. I felt very welcomed and needed a haircut!
Your stylist Kristen did an exceptional job on a friend of mine who had her hair ruined at another salon. I honestly wasn't sure her hair was even fixable, but Kristen must be a miracle worker. Her hair looks so beautiful again, it's hard to believe that she even had a hair disaster. Not only did Kristen do an amazing job, but the entire salon staff was so incredibly kind and went out their way to make my friend feel welcome and taken care of.
I'm doing this because they took down the whole Facebook page because of poor reviews. #justicefortheresashair#groupongrump#jayneedsabetter attitude